Ron Reagan
Cicero,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Owner
Printheadz
Syracuse, New York
02.2021 - Current
- Managed inventory levels, restocking shelves as needed.
- Ensured compliance with state and local laws regarding business operations.
- Oversaw the maintenance of all equipment used in the store's operations.
- Monitored competitor activities to stay informed of industry changes.
Bartender Shift Manager
The Jugg on Teall
Syracuse, New York
01.2023 - 07.2024
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Conducted weekly meetings with staff members in order to discuss upcoming events and promotions.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Explored innovative ways to reduce wastage and improve profitability while maintaining customer satisfaction rates.
Server
Applebees
Syracuse, New York
02.2017 - 09.2020
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Took orders from customers accurately and in a timely manner.
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
Bartender
Justins Grille
Syracuse, New York
05.2013 - 07.2018
- Attended regular training sessions to stay updated on new products or trends.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Adhered to state regulations regarding serving alcohol responsibly.
Bartender/Banquet Server
The Sheraton Hotel
Syracuse, New York
05.2012 - 04.2015
- Resolved customer complaints in a professional manner.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Checked identification cards for proof of age prior to serving alcohol beverages.
VIP Services Manager
Poetry nightclub
Las Vegas, Nevada
05.2005 - 12.2010
- Created detailed itineraries for each VIP, outlining their schedule for the duration of their visit.
- Responded promptly to emails or phone calls from VIPs regarding any questions or concerns they may have had.
- Set up meetings between important stakeholders prior to events so that details could be discussed beforehand.
- Assisted with the setup of events, including arranging seating plans and liaising with caterers and other vendors.
Education
High School Diploma -
Henninger High School
Syracuse, NY06-1995
Skills
- Problem Resolution
- Time Management
- Dependable and Responsible
- Customer Service
- Relationship Building
- Leadership
- Multitasking
- Supervision and leadership
Timeline
Bartender Shift Manager
The Jugg on Teall
01.2023 - 07.2024
Owner
Printheadz
02.2021 - Current
Server
Applebees
02.2017 - 09.2020
Bartender
Justins Grille
05.2013 - 07.2018
Bartender/Banquet Server
The Sheraton Hotel
05.2012 - 04.2015
VIP Services Manager
Poetry nightclub
05.2005 - 12.2010
High School Diploma -
Henninger High School
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