Strong project leader and problem-solver with extensive experience in successful delivery of cybersecurity assessment and testing programs for large global organizations. Excellent program management and client engagement skills.
Overview
14
14
years of professional experience
Work History
Senior Program Manager
Secureworks (Atlanta, GA)
08.2017 - 02.2024
Managed security assessment and projects within Security & Risk Consulting (SRC) PMO
Project manager for large enterprise projects that include framework-based assessments – PCI DSS, NIST, CSF and Penetration Testing
Managed a large portfolio of Incident Response Retainer (IMR) contracts, including implementation, reactive and proactive response planning.
Implemented and managed PMO Toolkit SharePoint
Improved program efficiency by streamlining processes and implementing time-saving solutions
Managed cross-functional teams for successful project completion within deadlines and budgets
Enhanced project visibility with regular status updates, leading to increased stakeholder engagement and contract renewals
Interacted with clients to identify and deliver project objectives
Skilled at working independently and collaboratively in a team environment.
Federal Deposit Insurance Company (FDIC) (Washington, DC)
04.2016 - 07.2016
Managed a portfolio of Infrastructure projects for Division of Information Technology (DIT)
Planning and implementation of Integrated Audio-Visual systems for Corporate University training rooms for multiple locations
Tracked, monitored and reported vendor performance and deliverables
Cultivated strong relationships with stakeholders to gather requirements and ensure alignment with project objectives.
Network refresh of circuits that support Access Control and CCTV security applications for over 90 regional and field offices
Successful delivery of critical Knowledge Management assets in support of Enterprise Storage Operations
Contract through Elevate Technology Solutions.
Infrastructure Project Manager (contract)
Royal Bank of Canada (New York, NY)
04.2016 - 07.2016
Senior consultant to US Capital Markets' data center migration program responsible for the migration of complex applications that support Global Equities division
Delivered structured migration strategy that includes application rationalization, migration sequencing and infrastructure build out for over 300 applications
Managed overall infrastructure readiness, application readiness, operational readiness and execution of all migration activities
Managed all phases of project including initiation, planning, master scheduling, resource allocation, implementation and project contingency planning
Streamlined project delivery processes for faster completion and increased client satisfaction.
Vice President, Global Operations Manager
Goldman Sachs Services Pvt. Ltd (New York, NY and Bangalore, INDIA)
08.2010 - 08.2015
Managed all aspects of technology client services delivery for over 35K global users
Multiple ITIL practices were implemented for business units
Directed end-to-end critical business application readiness initiative for multi-business units
Heavy engagement with global users in multiple locations
Conducted delivery of technology products and services for Lines of Business
Led a multi-region team in timely delivery of business programs, including steering and governance teams
Managed external service providers
Validated SOW's and SLA's
Managed a program to schedule and lead BCP for all business units in Global Investment Research Division for Americas, EMEA, India and Asia
Spearheaded Business Continuity Planning (BCP) for Client Services
Ensured all programs met compliance, regulatory and security mandates.
Education
BS - Psychology
Virginia Tech
Blacksburg, Virginia
Skills
Cybersecurity-based assessment and testing
SDLC, Agile, Waterfall
Change Management
Implementation Planning
Personnel Management
Staff Leadership
Requirements Gathering
Progress Monitoring
Customer Relationship Management
Project Leadership
Strong Analytical Skills
Client Interfacing
Stakeholder Engagement
PCI-DSS, NIST assessment
Accomplishments
Presented with Shelly Award, Secureworks Adversary Group, 2022. Awarded by management and peers.
Training
ITIL Foundation, v.3 (Certification)
Professional Facilitation Training (FAST)
GS Technology Leadership Training
Capital Markets Operations Training
Timeline
Senior Program Manager
Secureworks (Atlanta, GA)
08.2017 - 02.2024
Infrastructure Project Manager (contract)
Federal Deposit Insurance Company (FDIC) (Washington, DC)
04.2016 - 07.2016
Infrastructure Project Manager (contract)
Royal Bank of Canada (New York, NY)
04.2016 - 07.2016
Vice President, Global Operations Manager
Goldman Sachs Services Pvt. Ltd (New York, NY and Bangalore, INDIA)
Senior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of ExcellenceSenior Oncology Staff Fellow at U.S. Food and Drug Administration, CDER, Oncology Center of Excellence