Rona Bullock

• Created quotes and educated potential clients on insurance options.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Evaluated customer needs to provide the recommended coverages.
• Attended webinars and used online training modules for continuous education
• Actively maintain existing policies to continue to develop customer relationships

Roadside Assistance Division- General Motors Program

• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Continual mentoring on newly hired employees to reduce turn over
• Developed and updated tracking spreadsheets for process monitoring and reporting.

Managed accounting for 5 entities using QuickBooks

• Created, maintained and updated filing systems for paper and electronic documents.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Marketing via Promotions, advertising and local business relationships

• Professionally managed properties for absentee reidents
• Completed weekly walk through to identify required repairs if needed
• Coordinated with 3rd party service providers
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