Professional Summary
As a dedicated and detail-oriented individual with a strong background in client services, now transitioning skills and passion toward a career in cybersecurity. With top-notch oral and written communication skills, understand the importance of effectively conveying complex concepts to technical and non-technical stakeholders. In addition, Active listening skills and analytical problem-solving abilities allow to identify Client desires and provide customized solutions to enhance their experience and build loyalty.
In previous client service roles, demonstrated ability to collaborate with colleagues and foster an engaged and empowering work culture. Excel at building and maintaining relationships with diverse stakeholders in fast-paced environments. Committed to maintaining professional relationships to drive business results and increase profitability. As a detail-oriented team player, possess strong organizational skills and the ability to handle multiple projects simultaneously accurately. Thrive in managing multiple priorities and I am always willing to take on additional responsibilities to ensure the team's success and meet organizational goals. With a keen interest in cybersecurity, eager to leverage client service background and technical knowledge to contribute to the field. In addition, motivated to continuously learn and grow to make a meaningful impact in safeguarding digital assets and protecting against cyber threats.
PY0101EN: Python Basics for Data Science | IBM | Completed 1/5/2024
XFDS112: R Programming Fundamentals | Stanford Online | Completed 1/6/2024
MS. In computer Forensic & Cyber Security | University of Maryland | March 2024 – Present
Core modules: advanced internet., system Forensics, Crime Science (theories & principles), coding
For intelligence Analysts, legal issues & evidence reporting.
BS. In computer science information Technology | University of phoenix | Aug. .2022 – Feb. 2024
AA. in computer science Information Technology | Central Piedmont Community College | Sep.
- Cybersecurity assessment - Application Testing
- Network protocols - Technical Support
- IT Auditing - Microsoft Windows
- Wireshark - Microsoft office 365 (Word, Excell)