Successful Owner/Operator with expertise in Retail industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Kiddie Academy
06.2021 - Current
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Owner/Operator
Ez Mart
08.2017 - Current
Managed day-to-day business operations.
Assessed income and expenses and adapted plans to improve profit levels.
Trained and motivated employees to perform daily business functions.
Kept all building areas and equipment functional and well-organized to promote business performance.
Prepared annual budgets with controls to prevent overages.
Owner/Operator
7-eleven
10.2015 - 04.2022
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Assessed income and expenses and adapted plans to improve profit levels.
Consulted with customers to assess needs and propose optimal solutions.
Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
Trained and motivated employees to perform daily business functions.
Owner/Operator
Indian Restaurant
03.2010 - 10.2012
Operated with safety and skill to avoid accidents and delays.
Kept all building areas and equipment functional and well-organized to promote business performance.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Supervised creation of exciting merchandise displays to catch attention of customers.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Master in Information Technology - Information Technology
SP University
Gujarat, India
06.2012
Skills
Operational Reporting
Sales Negotiation
Personnel Management
Budget Development
Financial Planning
Mechanical Recoveries
Timeline
Owner/Operator
Kiddie Academy
06.2021 - Current
Owner/Operator
Ez Mart
08.2017 - Current
Owner/Operator
7-eleven
10.2015 - 04.2022
Owner/Operator
Indian Restaurant
03.2010 - 10.2012
Master in Information Technology - Information Technology