Ronald Anderson
Hickory,NC
Summary
Results-driven Operations Manager with expertise in vendor negotiation, staff training, and safety protocol implementation. Proven track record of enhancing operational efficiency and customer satisfaction through effective performance evaluations and strategic oversight.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Operations Manager
G&D Transmission & Fleet Service
Deer Park, New York
07.2015 - 06.2026
- Oversaw daily operations to ensure efficient workflow and service delivery.
- Managed staffing needs through recruitment, onboarding, training, and handling disciplinary actions to maintain operational effectiveness.
- Established vendor relationships to negotiate pricing and secure materials, ensuring consistent supply chain efficiency.
- Analyzed materials, supplies, and equipment expenses to implement cost-reduction strategies, optimizing budget allocation.
- Coordinated maintenance schedules for fleet vehicles, minimizing downtime.
- Resolved customer complaints promptly, maintaining optimal levels of satisfaction.
- Implemented safety protocols to promote a secure working environment.
- Conducted regular performance evaluations to uphold operational quality standards.
Dump Truck Driver / Roll-Off Truck Driver
J&R Earth Works
Holbrook, New York
05.2005 - 07.2017
- Operated dump trucks to transport materials for construction and landscaping projects.
- Operated roll-off trucks for efficient waste management and debris removal.
- Performed pre-trip inspections to verify vehicle safety and ensure compliance with regulations, minimizing risks on the road.
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Inspected vehicles for mechanical items and safety issues before driving them.
- Conducted routine maintenance checks on vehicles such as checking fluid levels, tire pressure.
- Ensured truck cleanliness and conducted routine maintenance to uphold vehicle performance and reliability.
- Assisted in training new drivers on safe operation and equipment handling procedures.
- Collaborated with site supervisors to determine material delivery schedules and routes.
- Loaded and unloaded materials efficiently while adhering to safety protocols.
- Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
- Delivered construction materials such as asphalt, gravel, sand, or dirt to work sites.
- Hauled and transported gravel, dirt, fill and boulders to and from construction sites.
- Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.
- Unloaded materials at job sites according to instructions provided by supervisors.
- Monitored load weight limits to prevent overloading and maintain vehicle stability.
- Monitored load security during transit using tie downs and tarps.
- Positioned blocks and tarps to secure load for transit and prevent material loss.
- Operated equipment safely and efficiently in order to minimize damage or loss due to improper handling or maintenance.
- Moved hand and foot controls to loosen and dump material adhering to truck body.
- Followed established routes and time schedules in order to meet customer delivery requirements.
- Operated truck safely to and from project destination and prepared and acquired customer signature receipts for load delivered.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Maintained constant telephone or radio contact with dispatch center for instructions.
- Coordinated with dispatchers on route changes or delays due to weather or heavy traffic to maintain timely deliveries.
- Communicated with team members to coordinate project needs and timelines effectively.
- Attended mandatory safety meetings and reviewed all relevant safety protocols prior to operating any vehicle.
- Responded quickly to emergency situations involving accidents or breakdowns along routes.
- Inspected materials to ensure correct and secure loading.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition.
- Documented all expenses and organized receipts for financial tracking.
- Managed time effectively by following predetermined schedules set forth by supervisors.
Education
High School Diploma -
Lindenhurst Sr, High School
Lindenhurst, NY06-1985
Skills
- Operations management
- Cost analysis
- Vendor negotiation
- Safety implementation
- Performance evaluation
- Staff training
- Customer relationship management
Certification
- CDL Class B Driver License
- T.W.I.C. Card
- OSHA 10 Hour Occupational Safety and Health Training Course in Construction Safety and Health.
Computer Programs
- Shop Boss Billing & Vehicle History Records.
- Mitchell 1 Light duty Vehicle Labor Time Program.
- Mitchell 1 Medium & Heavy Truck Labor Time Program.
Timeline
Operations Manager
G&D Transmission & Fleet Service
07.2015 - 06.2026
Dump Truck Driver / Roll-Off Truck Driver
J&R Earth Works
05.2005 - 07.2017
High School Diploma -
Lindenhurst Sr, High School