Ronald Bhe
Clarendon
Summary
Interested in attaining a position suited to my experience and expertise in a motivated and professional environment.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
36
36
years of professional experience
Work History
Administration Clerk
Colibri Real Estate
01.2022 - Current
- Typed, formatted and edited professional correspondence.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
- Edited documents to keep company materials free of grammar errors.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
Customer Service Associate/Correspondence Clerk
Blair/Bluestem Corporation
08.2003 - 01.2022
- Customer relations, computer operation, package shipping, accounts management, credit consultant, order tracking.
- Proficient with Microssoft Office, Excel, and Outlook.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled billing and payment issues by following guidelines and resolving disputes.
- Met customer call guidelines for service levels, handle time and productivity.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Educated customers about billing, payment processing and support policies and procedures.
Customer Specialist
OnStar
04.2002 - 04.2003
- Emergency vehicle response, customer management, computer operation, stolen vehicle recovery, account management, international concierge services.
- Verified accuracy of customer account information and updated when necessary.
- Responded to customer inquiries via phone, email and web-based platforms.
Customer Service Associate
Blair Corporation
08.2000 - 04.2002
- Account management, customer relations, credit consulting, computer operation, order management, product shipping.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved accounting, service and delivery concerns.
- Managed timely and effective replacement of damaged or missing products.
Fleet communications
US Navy
08.1989 - 05.1993
- Fleet communications, navigation and course plotting, helm/con operation, computer operation, programming, training file management, on board naval maintenance.
- Honorable Discharge
Education
Electronics Technician -
US Navy
Orlando, Florida05.1993
High school graduate - undefined
Tidioute School
Tidioute, PennsylvaniaSkills
- Word processing
- Data entry
- Customer communication
- Paperwork and documentation
- Data entry proficiency
- Telephone etiquette
- Editing and proofreading
- Microsoft office expertise
- Researching issues
- Proficient in Office 360
- Interpersonal and written communication
Qualifications And Achievements
- Extensive knowledge in computer repair/troubleshooting and general electronics.
- Experience with every major operating system.
- Built and repaired hundreds of computer systems both residential and commercial.
- Intermediate level skill with Microsoft Office, Excel, and Outlook.
- Typing speed of approximately 50 to 60 wpm with little to no errors.
- Ability to adapt to new OS and technologies easily.
- Working knowledge of wired and wireless networking and security.
Primary Phone
814-706-4728
Military History
US Navy, 4, 08/21/89, 05/21/93, Honorable Discharge, Fleet communications, Navigation and course plotting, Helm/con operation, Computer operation, Programming, Training file management, On board naval maintenance
Timeline
Administration Clerk
Colibri Real Estate
01.2022 - Current
Customer Service Associate/Correspondence Clerk
Blair/Bluestem Corporation
08.2003 - 01.2022
Customer Specialist
OnStar
04.2002 - 04.2003
Customer Service Associate
Blair Corporation
08.2000 - 04.2002
Fleet communications
US Navy
08.1989 - 05.1993
High school graduate - undefined
Tidioute School
Electronics Technician -
US Navy
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