Ronald Boson
Fort Worth,TX
Summary
Dynamic Family Service Director with a proven track record at Service Corporation International, excelling in grief counseling and memorial planning. Expert in developing personalized service strategies that enhance client satisfaction. Strong multicultural competence and sales expertise drive operational efficiency and foster meaningful family connections during challenging times.
Experienced with family counseling and support, providing essential guidance and resources to families. Utilizes strong communication and critical thinking to address family needs effectively. Track record of empathetic relationship-building and crisis management.
Overview
45
45
years of professional experience
Work History
Family Service Counselor
SERVICE CORPORATION INTERNATIONAL
Fort Worth, TX
05.2000 - 01.2026
- Guided families through grief and decision-making processes during end-of-life arrangements.
- Coordinated memorial services, ensuring alignment with family wishes and cultural practices.
- Developed personalized plans that addressed specific needs of each family served.
- Facilitated discussions about pre-planning options, promoting informed decision-making for clients.
- Provided compassionate support to families during challenging times, enhancing overall client satisfaction.
- Facilitated family discussions to determine individualized service plans for grieving clients.
Stockbroker
Thomas James Associates
Dallas, TX
01.1990 - 05.1997
- Analyzed market trends to inform investment strategies and client recommendations.
- Executed trades efficiently, ensuring compliance with regulatory requirements and best practices.
- Developed and maintained strong client relationships through regular communication and personalized service.
- Mentored junior brokers, enhancing team performance and knowledge sharing within the firm.
Banking Officer
Capital One
Fort Worth, TX
01.1981 - 01.1990
- Led implementation of risk management strategies to minimize financial exposure and enhance compliance.
- Developed and maintained relationships with clients to support account growth and retention initiatives.
- Analyzed customer data to identify trends, improving service delivery and product offerings.
- Mentored junior staff on banking regulations and operational procedures, fostering team development.
Education
Bachelor of Science - Zoology/ Classical Civilization
The University of Texas At Austin
Austin, TX06.1979
Skills
- Mental health awareness
- Substance abuse awareness
- Multicultural competence
- Self-care strategies
- Memorial planning
- Family planning counselor
- Grief counseling
- Behavioral assessment
- Sales expertise
- Burial coordination
- Casket purchasing
- Cremation urns
Timeline
Family Service Counselor
SERVICE CORPORATION INTERNATIONAL
05.2000 - 01.2026
Stockbroker
Thomas James Associates
01.1990 - 05.1997
Banking Officer
Capital One
01.1981 - 01.1990
Bachelor of Science - Zoology/ Classical Civilization
The University of Texas At Austin