A highly skilled network specialist with an in depth understanding of how things work as it relates to administering network set ups and consistently delivers value-added service to organizations.
Sets up, configure, and support internal and/or external networks. Develop and maintain all systems, applications, security, and network configurations. Monitor network performance and make recommendations when needed. Configured and maintained network hardware including routers, switches, and firewalls. Monitored network performance and resolved connectivity issues promptly.
Installed and maintained the computing systems of the local office. Provided technical support for both hardware and software issue our users encountered. Maintained and repaired technological equipment. Optimized system performance, conducting thorough analysis and implementing strategic upgrades. Streamlined workflows by implementing automation solutions that improved efficiency and accuracy of operations.
Served as the first point of contact for technical assistance including installing and upgrading software, installing hardware, network troubleshooting, and configuring systems and applications. Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system. Improved network efficiency by implementing and managing system updates and patches. Facilitated seamless migration to cloud-based solutions, enhancing scalability and access. Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.