Ronald Brown
Greenville,NC
Summary
Dynamic General Manager with a proven track record at The Juicycrab, excelling in operations management and team leadership. Successfully implemented strategies that boosted sales and profitability while fostering a positive work environment. Skilled in P&L management and relationship building, driving employee satisfaction and loyalty through effective training and development initiatives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
General Manager
The Juicycrab
05.2020 - 07.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Assistant Manager
Pizza Hut
Wilson
01.2019 - 05.2020
Assistant Manager
McAllister's Deli
Greenville, NC
05.2016 - 07.2018
Education
GED -
Jh Rose
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Efficient multi-tasker
- Time management
- Training and coaching
- Team leadership
- Training and development
- Relationship building
- Staff training
- Employee scheduling
- Verbal and written communication
- Staff training and development
- P&L management
- Schedule management
- Labor cost controls
- Employee development
- Staffing
- Purchasing
- Vendor negotiations
Accomplishments
I am serve safe certified
Received shares from the company 7 1/2%
Part owner of this location
Certification
Serve safe certification
Timeline
General Manager
The Juicycrab
05.2020 - 07.2025
Assistant Manager
Pizza Hut
01.2019 - 05.2020
Assistant Manager
McAllister's Deli
05.2016 - 07.2018
GED -
Jh Rose