Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic
Ronald  Burr

Ronald Burr

Part-time - New Kent
New Kent,VA

Summary

Skilled in storm damage repair, vehicle part replacement, and insulation installation. Experienced in inventory management and QuickBooks for efficient job scheduling and work assignments. Seeking part-time, remote opportunities to leverage hands-on expertise in an office setting. I worked for 2 yrs. in Insurance Sales. I worked for a company called Combined Insurance. I worked "door to door" & "B to B." I left because there were way too many unpaid claims. In my opinion, a deal is a deal! If the claim "checks all the boxes" then we pay it. We don't try our best to Not Pay!Honesty is a virtue.!

Overview

50
50
years of professional experience

Work History

Trash Site Attendant

New Kent County Public Schools
New Kent, Va
09.2021 - Current
  • Upheld high standards of professionalism and integrity in all interactions with visitors, colleagues, and external stakeholders.
  • Oversaw waste disposal processes to ensure compliance with environmental regulations, reducing potential impacts on surrounding areas.
  • Ensured compliance with company policies, regulations, and industry standards through rigorous adherence to guidelines and procedures.
  • Secured environment for visitors and employees through vigilant monitoring of access points and facility perimeters.
  • Enhanced visitor experience by providing accurate directions to locations, events, and landmarks.

Handy Person

Self-employeed
Lanexa, Virginia
07.1976 - Current
  • Performed general maintenance tasks, including plumbing and electrical repairs.
  • Conducted routine inspections to identify and resolve issues promptly.
  • Utilized various hand and power tools to complete repair projects efficiently.
  • Cultivated customer relationships through consistent and dependable service.
  • Assisted clients with home improvement projects, providing expert advice and support.
  • Installed various home appliances to improve client comfort and convenience.
  • Earned repeat business through referrals from satisfied customers who appreciated the professionalism displayed in every interaction.
  • Improved customer satisfaction by swiftly addressing and resolving maintenance issues.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Repaired and replaced pumps, valves and motors.

Sales Manager

Service Partners,Inc
Bluffton, South Carolina
03.2013 - 02.2017

Developed and implemented sales strategies to enhance customer engagement and retention.

  • Managed key client relationships, ensuring high levels of satisfaction and loyalt
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Overcame objections from potential clients by addressing concerns and delivering customized solutions.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer relations issues through effective communication and problem-solving., enabling quick resolution, and client satisfaction.

Supervisor

Advanced Insulation
Beaufort, South Carolina
07.2006 - 01.2010
  • Coordinated workflow among team members to optimize productivity and efficiency.
  • Implemented process improvements to minimize waste and enhance operational efficiency.
  • Monitored inventory levels, facilitating timely procurement of materials for ongoing projects.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Increased customer retention rates by implementing customer feedback into actionable improvements.
  • Streamlined inventory management processes, leading to a more organized and efficient stock handling system.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
  • Implemented cost-saving measures, significantly reducing operational expenses.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Rural Mail Carrier

USPS
Spruce, MI
03.1992 - 06.2006
  • Delivered mail and packages efficiently across designated rural route.
  • Cultivated trust with rural customers through proactive communication and commitment to service excellence.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Tracked customer records for mail forwarding and address changes.
  • Organized mail ahead of delivery runs for correct routing.
  • Provided excellent customer service, addressing concerns and assisting with inquiries from rural customers.
  • Resolved complaints calmly and professionally to maintain customer satisfaction.
  • Managed time effectively to accommodate fluctuations in workload due to seasonal demands or unexpected challenges.
  • Secured packages in designated storage areas to prevent damage during transit.
  • Navigated various weather conditions safely while adhering to deadlines, ensuring consistent mail delivery despite unforeseen obstacles
  • Increased customer satisfaction by ensuring timely and accurate delivery of mail and parcels to rural areas.
  • Sorted mail according to order of address appearance for easy access in field.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Obtained signatures for mail delivery to confirm receipt and accountability.
  • Ensured safe delivery of packages by following proper handling procedures and using appropriate equipment.
  • Ensured secure delivery of sensitive documents, gaining trust from community members.
  • Reduced customer complaints by promptly addressing and resolving delivery issues
  • Improved customer satisfaction with prompt and accurate delivery of mail and parcels.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy

Sales Manager

Combined Insurance Company Of America
Chicago, Ill.
05.1981 - 06.1983
  • Led branch sales strategies to expand customer relationships and strengthen revenue performance.
  • Coached sales team on product knowledge, pricing, and customer service expectations.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Built long-lasting client relationships through excellent customer service and consistent follow-ups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Attended industry events and conventions to explain sales opportunities.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Resolved problems with high-profile customers to maintain relationships and increase returning customer base.
  • Demonstrated products to show potential customers' benefits and advantages and encourage purchases.

Education

High School Diploma -

Mio AuSable Schools
Mio, Mi
06-1972

Skills

Management

Sales & Sales Management

Attention to Detail

Problem Solver

Friendly

Not easily intimidated

Teachable

I don't give up easily

Affiliations

  • I am honest, dependable, teachable, all due to my religious training. I am one of Jehovah's Witnesses.

Interests

Preaching, Fishing, and Grilling!

Timeline

Trash Site Attendant

New Kent County Public Schools
09.2021 - Current

Sales Manager

Service Partners,Inc
03.2013 - 02.2017

Supervisor

Advanced Insulation
07.2006 - 01.2010

Rural Mail Carrier

USPS
03.1992 - 06.2006

Sales Manager

Combined Insurance Company Of America
05.1981 - 06.1983

Handy Person

Self-employeed
07.1976 - Current

High School Diploma -

Mio AuSable Schools
Ronald BurrPart-time - New Kent