Ronald Carter
Virginia Beach,VA
Summary
Dedicated and accomplished individual with a strong track record of success. Demonstrated commitment to excellence through involvement in various organizations and achievements. Honed skills in delivering exceptional customer service and maintaining a positive work environment as part of the renowned Chick-fil-a team. Membership in the Latin Honor Society and Global Studies Honor Society showcases passion for academic excellence and cultural understanding. AIFL Youth Ambassador representing the community on an international platform, fostering connections and promoting cultural exchange. Experience as a varsity athlete instilled discipline, teamwork, perseverance, and goal-setting. Well-rounded skill set developed through diverse experiences that will contribute to any professional setting.
Overview
7
7
years of professional experience
Work History
PM Senior Operations Director
Chick-Fil-A
11.2023 - Current
- Supervise department managers for front of house, drive-thru, and kitchen operations.
Team Member
Chick-fil-A
01.2023 - 11.2023
Enhanced customer satisfaction by showcasing comprehensive knowledge and mastery of all restaurant operations.
Project Manager
Wayforth LLC
07.2022 - 01.2023
- Managed a range of moving projects with values from $2,000 to $30,000.
- Assisted Sales Teams by completing administrative paperwork and managing accounts receivable.
Trainer
Target
01.2022 - 07.2022
- Supervised and motivated team members in the Fulfillment / Mobile Order Pickup department at Target.
AM Senior Operations Director
Chick-fil-A
03.2021 - 01.2022
- Oversaw department managers for front of house, drive-thru, and kitchen operations.
AM Drive Thru Manager
Chick-fil-A
02.2021 - 03.2021
Managed daily activities of Chick-fil-A drive-thru, representing three-quarters of the business.
Trainer
Chick-fil-A
10.2020 - 02.2021
Educated team members in procedural protocols and provided managerial support through small leadership tasks.
Team Member
Chick-fil-A
09.2017 - 10.2020
Ensured high-quality service and created memorable experiences through attentive engagement with guests
Education
International Studies
Old Dominion University
Norfolk, VA05.2019
Advanced Academy Diploma - Global Studies And World Languages
Tallwood High School
Virginia Beach, VA06.2018
Skills
- Strong Relationship Building Communication
- Customer Engagement
- Strong Organizational Skills
- Skilled in Conflict Mediation
- Strategic Leadership
- Project Oversight
- Cross-Functional Teamwork
- Innovative Problem Solving
Accomplishments
- Chick-Fil-A Symbol Of Success
- Latin Honor Society
- Global Studies Honor Society
- AIFL Youth Student Ambassador
Personal Information
Age: 24
Timeline
PM Senior Operations Director
Chick-Fil-A
11.2023 - Current
Team Member
Chick-fil-A
01.2023 - 11.2023
Project Manager
Wayforth LLC
07.2022 - 01.2023
Trainer
Target
01.2022 - 07.2022
AM Senior Operations Director
Chick-fil-A
03.2021 - 01.2022
AM Drive Thru Manager
Chick-fil-A
02.2021 - 03.2021
Trainer
Chick-fil-A
10.2020 - 02.2021
Team Member
Chick-fil-A
09.2017 - 10.2020
International Studies
Old Dominion University
Advanced Academy Diploma - Global Studies And World Languages
Tallwood High School
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