Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Ronald Crosswhite

Ronald Crosswhite

Lost Creek,KY

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level IT Support position to help launch career while achieving company goals. With a proven track record of honesty, reliability, and integrity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Vehicle Delivery Driver

UPS
Hazard, KY
11.2022 - 01.2024
  • Delivered packages on several different routes on time every day with accuracy and integrity.
  • Adhered to company policies and procedures related to safety and security standards.
  • Determined most expedient trip by mapping out driving routes ahead of time.

Visa Advisor (fraud Prevention)

Concentrix
Work from home
01.2022 - 07.2022
  • Call center type fraud prevention advisor with outstanding metrics and #1 in class of hires out of 23.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Electrician

Stones River Electric
Madison, TN
10.2014 - 10.2020
  • Traveling troubleshooting electrician, worked alone servicing Lowes, Dollar general, and several more in several states
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Reviewed and assessed electrical, mechanical and architectural diagrams and specifications to accurately complete projects.

Education

Republic High School

Skills

  • Customer service
  • Time management
  • Leadership
  • End-User Training
  • System Configuration
  • Mobile Device Management
  • Application Support
  • Hardware Installation
  • Technical Support
  • Software Installation
  • Issue Troubleshooting
  • Network Configuration
  • LAN/WAN
  • Remote Support
  • Operating Systems

Certification

  • Google IT Technical Support Fundamentals

Affiliations

  • Spending time with Grandkids, Traveling with my wife.

Timeline

Personal Vehicle Delivery Driver

UPS
11.2022 - 01.2024

Visa Advisor (fraud Prevention)

Concentrix
01.2022 - 07.2022

Electrician

Stones River Electric
10.2014 - 10.2020

Republic High School

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Ronald Crosswhite