Waquita Christopher
Coon Rapids,MN
Summary
Dedicated Customer Service Representative with a strong background in client relationship management. Proven ability to enhance customer satisfaction and support business growth through effective communication and partnership development. Committed to fostering a positive team environment and achieving organizational goals.
Overview
1
1
Language
4
4
years of professional experience
Work History
Personal Vehicle Driver
FedEx
Littlerock, AR
07.2025 - 03.2026
- Managed timely pickups and deliveries to ensure customer satisfaction and efficiency.
- Delivered goods and services to customers on time and in excellent condition.
- Demonstrated excellent customer service skills when interacting with customers.
- Resolved customer complaints in a professional manner.
- Operated personal vehicles in compliance with safety regulations and company guidelines.
- Inspected vehicle condition before each shift to ensure safe operation.
- Documented daily mileage, gas, and other data.
Cashier
Vape City
Jacksonville, AR
03.2025 - 08.2025
- Operated cash register and processed customer transactions efficiently.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Managed daily cash drawer, balancing totals at beginning and end of shifts.
- Issued receipts, refunds, credits or change due to customers.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers in selecting products and answering inquiries about vape items.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Maintained inventory by restocking shelves and organizing products on display.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Server
Olive Garden Restaurant
Coon Rapids, MN
09.2024 - 03.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Processed guest orders accurately using point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed dining area cleanliness and organization during busy shifts.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Set up tables in between patrons to reduce wait times.
- Maintained knowledge of food safety regulations and hygiene practices.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Animal Control Officer
Jacksonville Animal Services
Jacksonville, AR
06.2024 - 08.2024
- Enforced animal control laws and regulations in the community.
- Responded to calls regarding stray or dangerous animals.
- Conducted field investigations for animal cruelty complaints.
- Captured and transported animals to the shelter safely.
- Provided safe transport of animals to shelters or veterinary facilities for medical treatment.
- Maintained detailed reports on captured animals, including species, breed, color, sex and age.
- Investigated reports of animal abuse and issued citations and warnings.
Cashier
Vape City
Jacksonville, AR
03.2022 - 06.2024
- Operated cash register and processed customer transactions efficiently.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Managed daily cash drawer, balancing totals at beginning and end of shifts.
- Provided exceptional customer service to enhance shopping experience for visitors.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers in selecting products and answering inquiries about vape items.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained inventory by restocking shelves and organizing products on display.
- Stocked shelves with merchandise when needed.
Education
Jacksonville High School
Jacksonville, ARSkills
- Vehicle operation
- Driving and transportation
- Route planning
- Safety compliance
- Payment processing
- Point-of-sale operation
- Cash handling
- Inventory management
- Customer service
- Customer relationship management
- Customer engagement
- Effective communication
- Time management
- Multitasking
- Team collaboration
- Problem solving
- Conflict resolution
- Punctuality
- Work ethic and integrity
- English fluency
Languages
English
Professional
Timeline
Personal Vehicle Driver
FedEx
07.2025 - 03.2026
Cashier
Vape City
03.2025 - 08.2025
Server
Olive Garden Restaurant
09.2024 - 03.2025
Animal Control Officer
Jacksonville Animal Services
06.2024 - 08.2024
Cashier
Vape City
03.2022 - 06.2024
Jacksonville High School