Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Feimster

Detroit,MI

Summary

Motivated and reliable customer service professional with hands-on experience in both in-person and remote environments. Proven ability to handle customer inquiries, resolve issues efficiently, and maintain confidentiality in high-pressure settings. Skilled in communication, time management, and multitasking, with a background in sales, support, and virtual collaboration. Known for a strong work ethic, adaptability, and commitment to delivering exceptional customer experiences.

Overview

2
2
years of professional experience

Work History

Sales Representative

Global Customer Solutions
05.2024 - 07.2024
  • Conducted door-to-door sales to promote energy supplier options
  • Built rapport with customers to explain benefits and increase conversions
  • Gained experience in commission-based, performance-driven sales

Customer Service Representative

Work From Home Job
03.2023 - 04.2024
  • Responded to customer inquiries via phone, email, and live chat in a fast-paced virtual environment
  • Resolved billing issues, product questions, and shipping concerns with professionalism
  • Maintained confidentiality while handling sensitive customer information
  • Collaborated with remote teams using Zoom, Microsoft Teams, and email
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.


Cashier

Krogers Grocery Store
05.2022 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Provided prompt, friendly customer service
  • Handled cash, processed transactions, and maintained clean checkout areas
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Bachelor of Science -

Miles College
Fairfield, AL
09-2025

High School Diploma -

Oak Park High School
Oak Park, MI
06-2021

Skills

  • Customer service
  • Sales techniques
  • Data analysis
  • Conflict resolution

Timeline

Sales Representative

Global Customer Solutions
05.2024 - 07.2024

Customer Service Representative

Work From Home Job
03.2023 - 04.2024

Cashier

Krogers Grocery Store
05.2022 - 07.2022

Bachelor of Science -

Miles College

High School Diploma -

Oak Park High School

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