Ronald Finelli
Medina,OH
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Front of House Manager
Foundry Social
Medina, OH
10.2023 - Current
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Checked quality of food before it was served to customers.
- Tracked sales data and generated reports on sales trends within the restaurant.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Assisted with training new staff members on proper customer service techniques.
- Resolved customer complaints in a professional manner.
General Manager
Johnny J's Pub & Grille
Medina, OH
09.2018 - 10.2023
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Manager
Enterprise Rent-A-Car
Fairlawn, OH
04.2019 - 08.2021
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Collaborated with management on developing strategic plans for achieving business goals.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Education
Bachelor of Arts - Communication Studies
Stockton University
Absecon, NJ05-2017
Skills
- Service Prioritization
- Training and Coaching
- POS System Operations
- Restaurant Operations
Timeline
Front of House Manager
Foundry Social
10.2023 - Current
Assistant Manager
Enterprise Rent-A-Car
04.2019 - 08.2021
General Manager
Johnny J's Pub & Grille
09.2018 - 10.2023
Bachelor of Arts - Communication Studies
Stockton University
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