Ronald Gallant
Templeton,MA
Summary
Compassionate Community Health Worker with Number years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education.
Dedicated healthcare professional adept at coordinating training, paperwork, and specific community-based resources. Exceptional communication and planning abilities with an organized and thorough nature.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Community Health Worker
Making Opportunity Count
10.2023 - 02.2025
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
- Addressed patient concerns and provided support to vulnerable demographics.
- Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Promoted access to healthcare services for underprivileged populations through community outreach efforts.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Led outreach activities to target specific demographics and promote health initiatives.
Office Associate
Twin City Fuel
12.2021 - 12.2024
- Processed incoming mail and distributed to appropriate staff
- Answered telephones and responded to inquiries in a courteous manner
- Managed the office calendar and scheduled appointments
- Prepared and maintained accurate records, reports, and documents
- Updated and maintained office records, filing systems, and databases
- Ensured the office was well maintained and organized at all times
Patient Care Technician
Davita Dialysis
09.2022 - 10.2024
- As a PCT my responsibility is to provide patient care and support the nurses and medical staff throughout the dialysis treatment.
- Gather patient data to ensure accurate medical records, identify, monitor, and record symptoms in patient charts, and deliver findings to nurses and physicians
- Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members
- Gather patient samples for laboratory testing, organize and label specimens, and ensure compliance with lab safety protocols
- Provide training to new patient care technicians and nursing assistants on Covid-19 safety protocols, hospital procedures, and patient care standards
- Build relationships with patients and provide emotional support throughout the treatment process to foster positive outlooks
General Manager
D'angelo's Sandwich Shop
03.1987 - 12.2021
- Ensured daily operations of the business ran smoothly and efficiently
- Managed a team of over 20 employees and supervised their performance
- Participated in the recruitment process to hire new staff
- Developed customer service training materials and held staff training sessions
- Resolved customer complaints and issues quickly and professionally
Education
Certificate - Phlebotomy Technician
National Performance Specialists
04.2024
Certificate - Phlebotomy
Phlebotomy Techniques, LLC Training Center
Gardner, MA04.2022
Study - Education
Worcester State University
Worcester, MA05.2000
Skills
- Patient Relations
- Teamwork and Collaboration
- Scheduling and Coordinating
- Decision Making and Problem Solving
Certification
Phlebotomy Technician
BLS/CPR
Timeline
Community Health Worker
Making Opportunity Count
10.2023 - 02.2025
Patient Care Technician
Davita Dialysis
09.2022 - 10.2024
Office Associate
Twin City Fuel
12.2021 - 12.2024
General Manager
D'angelo's Sandwich Shop
03.1987 - 12.2021
Certificate - Phlebotomy Technician
National Performance Specialists
Certificate - Phlebotomy
Phlebotomy Techniques, LLC Training Center
Study - Education
Worcester State University
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