Summary
Overview
Work History
Education
Skills
Timeline
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Ronald Golden II

Indianapolis,IN

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.



Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Results-driven professional with a proven track record at United Parcel Service, excelling in customer engagement and meticulous attention to detail. Leveraging strong organizational skills and problem-solving expertise, I consistently enhanced operational efficiency and fostered lasting client relationships, ensuring timely deliveries and maintaining a flawless safety record.

Overview

14
14
years of professional experience

Work History

Feeder Driver-Tractor Trailer

United Parcel Service, UPS
03.2023 - Current
  • Maintained a safe driving record with consistent adherence to traffic laws and company safety policies.
  • Utilized specialized equipment like pallet jacks or forklifts proficiently, ensuring proper handling of materials throughout the transportation process.
  • Collaborated with dispatchers to resolve any scheduling conflicts or routing issues promptly.
  • Maintained a high level of professionalism in all interactions with clients and co-workers, representing the company positively and fostering lasting relationships.
  • Enhanced delivery efficiency by optimizing route planning and utilizing GPS technology.
  • Ensured timely deliveries by effectively prioritizing tasks and managing time-sensitive shipments.
  • Boosted operational efficiency through accurate record-keeping of mileage, fuel usage, and delivery logs.
  • Demonstrated excellent organizational skills in managing multiple deliveries within tight deadlines while maintaining accuracy in documentation processes.
  • Improved customer satisfaction by providing friendly, professional service during pick-ups and deliveries.
  • Developed strong working relationships with clients, fostering trust and promoting repeat business opportunities.
  • Conducted thorough pre-trip inspections, identifying potential hazards and addressing them proactively.
  • Contributed to a positive team environment by effectively communicating with colleagues and management regarding daily tasks and challenges.
  • Minimized downtime by performing minor repairs on vehicles when necessary, ensuring continuous operation.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.

Warehouse Package Handler

United Parcel Service, UPS
02.2011 - 04.2023
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
  • Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
  • Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
  • Demonstrated strong problem-solving skills in addressing any packaging or shipping issues that arose during daily operations.
  • Collaborated with supervisors to develop strategies for improving overall warehouse performance and productivity.
  • Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Dedicated Business Owner, DBO

Target
03.2012 - 03.2023
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Discussed financial operations to ensure fiscal responsibility, including, financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Trained and motivated employees to perform daily business functions.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Warren Central High School
Indianapolis, IN
05-2009

Skills

  • Effective Organizational Skills
  • Meticulous Attention to Detail
  • Workplace Professionalism
  • Strong Verbal Skills
  • Customer Engagement
  • Multitasking and Leadership
  • Problem-Solving Expertise
  • Consistent Punctuality

Timeline

Feeder Driver-Tractor Trailer

United Parcel Service, UPS
03.2023 - Current

Dedicated Business Owner, DBO

Target
03.2012 - 03.2023

Warehouse Package Handler

United Parcel Service, UPS
02.2011 - 04.2023

High School Diploma -

Warren Central High School

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Ronald Golden II