Corey Liggett
Mediapolis,IA
Summary
Dynamic On-Road Supervisor at UPS with proven leadership and problem-solving skills while successfully managing over 40 employees to ensure on-time package processing and delivery. Known for enhancing customer satisfaction and maintaining safety standards, while effectively monitoring KPIs. Dynamic team player with strong organizational abilities, dedicated to achieving operational excellence.
Overview
9
9
years of professional experience
Work History
On-Road Supervisor
United Parcel Service, UPS
12.2022 - Current
- Manages a diverse workgroup of more than 40 hourly union and non-union employees.
- Responsible for on-time package delivery to enhance customer experience and overall customer satisfaction.
- Monitors KPI elements and multiple reports to ensure safety and production was on plan month-to-date and year-to-date.
- Responsible for annual safety rides and performance rides to ensure proper employee training and production.
- Troubleshoots mechanical and environmental issues to ensure on-time package delivery.
Full Service Provider
United Parcel Service, UPS
10.2016 - 12.2022
- Was responsible for on-time delivery of parcels depending on service level and delivery commit time.
- Conducted daily pickups at customer locations to ensure customer satisfaction.
- Developed sales leads for new customers and provided information on services offered.
Receiver
Walmart
05.2016 - 08.2016
- Safely and efficiently unloaded semi-trailers so that items could be processed in the warehouse.
- Communicated with other team members to ensure daily tasks were completed.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH05-2027
High School Diploma -
West Burlington Arnold High School
West Burlington, IA05-2008
Skills
- Reliable
- Self-motivated
- Problem solver
- Leadership
- Time management
- Teamwork
- Organizational skills
Timeline
On-Road Supervisor
United Parcel Service, UPS
12.2022 - Current
Full Service Provider
United Parcel Service, UPS
10.2016 - 12.2022
Receiver
Walmart
05.2016 - 08.2016
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
West Burlington Arnold High School
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