Ronald Hagan
Nashville,TN
Summary
Highly skilled security professional with over 7 years of experience in leadership roles within the security industry. Known for exceptional customer service abilities, with a strong track record of building and maintaining client relationships. Adept at managing teams, ensuring safety and compliance, and addressing client concerns to ensure satisfaction. Proven ability to deliver efficient solutions under pressure while maintaining a positive and professional demeanor. Seasoned Site Supervisor with experience in managing construction projects, coordinating teams, and ensuring compliance with safety regulations. Demonstrates strong leadership skills, effective communication abilities, and aptitude for problem-solving. Has a proven track record of delivering projects on time while maintaining high standards in workmanship. Prior roles have also illustrated the ability to adapt to changing project conditions and effectively drive productivity under pressure.
Overview
8
8
years of professional experience
Work History
Site Supervisor
Triadon Security
Nashville, TN
01.2023 - Current
- Manage time scheduling and personnel assignments to ensure effective security operations
- Supervise and lead security officers on-site, ensuring safety and compliance with security protocols
- Coordinate with clients and vendors to address any concerns and ensure top-tier service delivery
Shift Supervisor
Securitas Security
Nashville, TN
01.2020 - 01.2023
- Directed daily operations for security personnel during assigned shifts
- Provided leadership, training, and performance evaluations for security officers
- Ensured adherence to company policies, maintaining a secure environment for clients and employees
Shift Supervisor
First Coast Security
Nashville, TN
01.2017 - 01.2020
- Led a team of 6 security officers, ensuring smooth and efficient operations during shifts
- Oversaw the implementation of security protocols and safety measures
- Resolved operational issues and coordinated emergency response procedures as needed
Education
Bachelor of Science - Information Technology
University of Phoenix
Skills
- Security License
- Customer Service Excellence
- Personal Finance Management
- International Communications
- Proficient in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
- Strong Leadership and Team Management
- Site safety
- Site coordination
- Facility inspection
- Security management
- Scheduling expertise
- Team supervision
- Project management
Additionalinformation - Availability
Available for relocation and flexible work schedules
Timeline
Site Supervisor
Triadon Security
01.2023 - Current
Shift Supervisor
Securitas Security
01.2020 - 01.2023
Shift Supervisor
First Coast Security
01.2017 - 01.2020
Bachelor of Science - Information Technology
University of Phoenix
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