Ronald Hines
Cafe Carolina and Bakery
Raleigh,NC
1
Language
1
Certification
25
years of professional experience
Experienced cafe and bakery owner with strengths in business leadership, customer relations, and cost control. Known for improving workflow, managing inventory, and building loyal customer relationships that support repeat business and steady growth.
Work History
Owner
24 Years 11 Months- Directed cafe and bakery operations, aligning daily service standards with customer expectations.
- Managed inventory, purchasing, and vendor relationships to support consistent product availability.
- Implemented quality controls for recipes, presentation, and food safety compliance.
- Directed cafe and bakery operations, aligning daily service standards with customer expectations.
- Resolved customer concerns promptly, maintaining service standards and repeat business.
- Improved workflow between kitchen and service teams to increase efficiency and reduce delays.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Education
Bachelor of Science - Radiology
Skills
Small business operations
Inventory management
Customer service
Business leadership
Operational leadership
Decision-making
Attention to detail
Team engagement
Relationship building
Customer relations
Communication skills
Accomplishments
- Achieved operational goals by completing with accuracy and efficiency.
- Collaborated with team of 6 in development of purchasing program .
- Achieved training skills through effectively helping with development of new training programs .
Certification
- Licensed [Job Title] - [Timeframe]
Languages
English
Timeline
Owner
Cafe Carolina and Bakery
09.2001 - 08.2026Read More
Northeastern University
Bachelor of Science from Radiology
Read More