Ronald Jones
Palm Springs,CA
Summary
Proven record in surveillance monitoring and safety inspections, ensuring compliance and risk assessment. Demonstrated ability to lead teams and enhance service quality. Focused leader with a strong background in safety inspections and customer relationship management. Expertise in compliance and risk assessment, ready to drive enhanced service delivery and operational standards.
Overview
2
2
Languages
43
43
years of professional experience
Work History
Night Audit/Security Supervisor
Les Cactus Resort and Spa
Palm Springs, California
2020.09 - Current
- Monitored surveillance systems to detect and respond to suspicious activities.
- Conducted regular safety inspections of property to ensure compliance with regulations.
- Supervised daily security operations at a luxury resort and spa.
- Conducted regular patrols to ensure guest safety and property security.
- Managed incident reports and coordinated with local authorities when necessary.
Front Office Manager
Ivy Palm Resort & Spa
Palm Springs, California
2015.03 - 2020.09
- Managed front desk operations and guest check-in processes to ensure smooth guest experiences.
- Oversaw staff scheduling and training to enhance service delivery.
- Coordinated with housekeeping to guarantee room readiness and adherence to cleanliness standards.
- Monitored front desk operations to identify and implement improvements for service quality.
Client Specialist
Moore Maintenance and Janitorial
Rancho Mirage, California
2012.02 - 2015.03
- Managed client inquiries and provided timely support throughout service engagement.
- Assisted clients in understanding service options and scheduling needs.
- Coordinated with team members to ensure seamless service delivery for clients.
- Serviced and Maintained Verizon Cell Phone stores janitorial needs nationwide.
Resort Manager On Duty
Marquis Resort and Suites
Palm Springs, California
1990.01 - 2012.02
- Managed daily operations ensuring guest satisfaction and service quality.
- Oversaw staff training and development to enhance team performance.
- Coordinated maintenance and property management for optimal facility conditions.
- Implemented marketing strategies to attract new guests to the resort.
Meat Cutter
Hesperia Quality Meats
Hesperia, California
1983.09 - 1990.01
- Cut and trim various meats to meet customer specifications.
- Operate cutting tools and equipment safely and efficiently.
- Collaborate with team members to fulfill customer orders promptly.
- Maintain cleanliness and organization in the work area at all times.
Education
High School Diploma -
Victor Valley Christian High School
Victorville, CA1983-06
Some College (No Degree) - Computer Science
Victor Valley Jr. College
Victorville, CASkills
- Surveillance operations
- Safety inspections
- Emergency response
- Incident management
- Regulatory compliance
- Risk assessment
- Guest service enhancement
Languages
English
Professional
Spanish
Professional
Timeline
Night Audit/Security Supervisor
Les Cactus Resort and Spa
2020.09 - Current
Front Office Manager
Ivy Palm Resort & Spa
2015.03 - 2020.09
Client Specialist
Moore Maintenance and Janitorial
2012.02 - 2015.03
Resort Manager On Duty
Marquis Resort and Suites
1990.01 - 2012.02
Meat Cutter
Hesperia Quality Meats
1983.09 - 1990.01
High School Diploma -
Victor Valley Christian High School
Some College (No Degree) - Computer Science
Victor Valley Jr. College