Ronald Koprincz
St. Clair Shores
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Margaret Cuva State Farm
02.2025 - Current
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Presented professional image consistent with company's brand values.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Recorded accurate and efficient records in customer database.
- Consulted with businesses to supply accurate product and service information.
Shift Leader
Eos Cafe
09.2022 - 09.2023
- Delegated responsibilities for each shift by utilizing the strongest aspects of each individual.
- Handled final count for the register at the end of shift.
- Handled customers with care and a welcoming attitude.
- Ensured all tasks were being completed efficiently and effectively.
- Trained new employees.
Landscaping Lead
Platinum Lawns
05.2021 - 07.2022
- Sold landscaping jobs and lawn contracts to customers.
- Set up appointments with customers.
- Evaluated cost of material and labor in order to give a proper quote.
- Instructed (and worked with) crews on different job sights to ensure completion in a timely manner with high quality work.
- Leader of lawn crews.
Education
Licensing For Life, Health, Property, And Casualty - Insurance
Kaplan Financial
Online01-2025
No Degree - Business Management
Macomb Community College
Warren, MI04-2028
Diploma -
Lakeshore Highschool
06.2019
Skills
- Leadership
- Customer Service
- Personable
- Ability to Learn and Apply
- Organization
- Customer relationship building
- Closing sales
- Customer relations
- Account servicing
Certification
- Licensed Insurance Agent Team Member - 2025
Timeline
Sales Representative
Margaret Cuva State Farm
02.2025 - Current
Shift Leader
Eos Cafe
09.2022 - 09.2023
Landscaping Lead
Platinum Lawns
05.2021 - 07.2022
Licensing For Life, Health, Property, And Casualty - Insurance
Kaplan Financial
No Degree - Business Management
Macomb Community College
Diploma -
Lakeshore Highschool