Dedicated professional with expertise in care coordination and administrative operations. Known for strong organizational skills and effective communication, contributing to patient satisfaction and operational success across healthcare settings.
Overview
4
4
years of professional experience
Work History
Culinary Administrator
Aramark
Houston, TX
02.2026 - Current
Assisted in maintaining food safety standards and compliance regulations.
Managed daily office operations to enhance workflow efficiency.
Coordinated daily schedules for team members across various departments.
Coordinated schedules and meetings for team members and clients.
Monitored office stock levels to maintain adequate supplies for daily operations. to determine supply levels and maintain inventory.
Addressed employee inquiries regarding benefits, policies, and procedures to provide timely support.
Patient Care Coordinator
CVS Heatlh
Houston, TX
08.2024 - 04.2025
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
Assessed patients' needs for additional resources like home health aides or durable medical equipment to ensure appropriate care.
Followed up with discharged patients to confirm receipt of post-care support and address any concerns.
Organized and forwarded care team messages and documents to enhance communication among healthcare personnel.
Patient Care Coordinator
Next Level Urgent Care
Houston, TX
10.2022 - 05.2024
Coordinated patient appointments and managed scheduling for multiple healthcare providers.
Assisted patients with insurance verification and explained coverage options effectively.
Addressed patient inquiries and concerns with empathy and professionalism to ensure satisfaction.
Maintained accurate records of all patient care activities using electronic health record systems.
Developed educational materials for patients regarding procedures and health information.
Managed high-volume inbound calls, providing exceptional customer service and support.