Ronald Neil
Laurelton,NJ
Summary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
33
33
years of professional experience
2
2
years of post-secondary education
Work History
Assistant General Manager
Costco Wholesale Corp
Brick Township, NJ
11.1992 - Current
- Led daily operations to ensure efficient store performance and customer satisfaction.
- Implemented safety protocols to ensure a secure shopping environment for customers and staff.
- Coordinated marketing initiatives to promote products and increase store visibility.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Oversaw compliance with company policies and procedures to uphold organizational standards.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Ensured that customer service standards were met or exceeded at all times.
- Motivated and led team members to work together to achieve targets.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Managed inventory control processes to maintain optimal stock levels across departments.
- Trained and developed team members to enhance service delivery and operational efficiency.
Education
Bachelor of Arts - Film And Media Production
Kean University
Union, NJ 09.2007 - 07.2009
Skills
- Operational management
- Safety compliance
- Sales analysis
- Inventory control
- Team training
- Staff recruitment
- Merchandising strategy
- Marketing coordination
- Performance evaluation
- Problem solving
- Effective communication
- Conflict resolution
- Leadership development
- Business development
- Employee relations
- Marketing initiatives
- Food safety and sanitation
- Financial reporting
- Budget control
- Human resources
- Sales forecasting
- Promotions implementation
- Organizational skills
- Employee development
Timeline
Bachelor of Arts - Film And Media Production
Kean University
09.2007 - 07.2009
Assistant General Manager
Costco Wholesale Corp
11.1992 - Current