RONALD O'ROURKE
Jackson,MI
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
4
4
years of professional experience
Work History
Sales Manager
McKibbin Media Group
Jackson, MI
12.2023 - 02.2025
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Established relationships with key clients, while maintaining existing customer base.
- Managed daily operations of sales department, including supervision of staff members.
Fixed Operations Manager
Monster Motors
Jackson, MI
03.2022 - 10.2023
- Monitored daily activities related to vehicle repair services, parts inventory control and warranty administration.
- Managed fixed operations staff of 20 employees, ensuring effective and efficient workflow.
- Generated detailed reports summarizing operational data such as sales volumes, labor hours.
- Resolved customer complaints regarding repairs or parts issues in a timely manner.
- Conducted regular performance evaluations for staff members.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Delegated work to staff, setting priorities and goals.
- Maintained accurate records of labor hours, parts costs and other expenses related to repair services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Director of Marketing and Business Development
Monster Motors
Jackson, MI
10.2020 - 03.2022
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Coordinated marketing events for showcasing product and service offerings.
- Collaborated with other departments to coordinate strategic marketing activities.
- Analyzed sales data to track performance against goals; identified trends and areas for improvement in order to meet objectives.
- Supervised creation of marketing materials and collateral.
- Recommended policy changes to improve marketing tactics and strategies.
- Lead efforts towards building strong relationships with customers by utilizing CRM systems; maintained an up-to-date database of prospects and clients.
- Interviewed and hired talented individuals to add value to marketing team.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Bachelor of Arts - Business Communication
Grand Canyon University
Phoenix, AZSkills
- KPI analysis
- Sales Training Development
- Effective Sales Demonstration
- Financial records analysis
- Proposal development
- CRM Software Proficiency
- Results-Oriented Goal Management
- Operational Management
- Team Leadership
- Sales Cycle Management
- Strong Verbal Communication
- Vendor Management Expertise
Timeline
Sales Manager
McKibbin Media Group
12.2023 - 02.2025
Fixed Operations Manager
Monster Motors
03.2022 - 10.2023
Director of Marketing and Business Development
Monster Motors
10.2020 - 03.2022
Bachelor of Arts - Business Communication
Grand Canyon University
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