Summary
Overview
Work History
Education
Skills
Timeline
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Ronald Paugh

Dagsboro,DE

Summary

Positive and detail-oriented professional with excellent customer service skills and experience at Giant Food. Proven ability in inventory replenishment and display creation, fostering strong customer relations. Adaptable team player recognized for maintaining high standards of product presentation. Hardworking and collaborative individual with 14 years of retail experience.

Overview

15
15
years of professional experience

Work History

Assistant Produce Manager

Giant Food
05.2023 - Current

Additional Location:

Catonsville, MD May 2022 - May 2023

  • Stock and rotation of produce ensuring optimal product presentation and freshness.
  • Organize efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Build merchandise displays to attract customers.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Coach and mentor new team members.
  • Assist customers with produce questions.
  • Maintain close relationships with regular customers promoting a friendly and familiar environment.
  • Maintain professional demeanor by staying calm when addressing unhappy customers.
  • Ordered and maintained produce inventory levels, ensuring freshness and minimizing waste.(Catonsville, MD Store).
  • Ability to adapt to change working in multiple stores under varying management.

Stock Associate

Giant Food
07.2020 - 05.2022
  • Worked in Grocery non-perishable then moved to Produce.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Stocked designated items on shelves, end caps and displays.
  • Ability to adapt to new job responsibilities when transferred to new departments.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Assisted customers in finding items and answered questions regarding product availability.
  • Kept work areas neat, clean and free from debris.

Amazon

Ship Dock Associate
08.2017 - 06.2020
  • Trailer/Dock/Receiving (TDR) - Ensuring the trailer was secured and safe to enter.
  • Loaded and unloaded cargo from trucks and trailers.
  • Operated hand jacks and other warehouse equipment.
  • Verified quantity and quality of incoming shipments.
  • Used warehouse system software to track shipments.
  • Maintained a clean and organized work area.

Stock Associate

Giant Food
10.2010 - 04.2019
  • Worked several positions including Front End Service and Frozen Foods.
  • Stocked frozen food coolers using leveling technique for a neat and organized display of merchandise.
  • Managed frozen food storage in clean and organized fashion.
  • Assisted customers by finding items quickly to promote customer satisfaction.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Performed inventory control, such as counting, and stocking merchandise.

Education

Associate of Arts - Photography

The Community College of Baltimore County
05-2014

Skills

  • Excellent customer service skills
  • Customer relations
  • Inventory replenishment
  • Detail oriented
  • Display creation
  • Adaptable to change

Timeline

Assistant Produce Manager

Giant Food
05.2023 - Current

Stock Associate

Giant Food
07.2020 - 05.2022

Amazon

Ship Dock Associate
08.2017 - 06.2020

Stock Associate

Giant Food
10.2010 - 04.2019

Associate of Arts - Photography

The Community College of Baltimore County
Ronald Paugh