Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ronald R. Strag

Charlotte,NC

Summary

Dynamic leader with 15+ years of experience in operations, strategic planning, and P&L management within retail and automotive industries. Proven expertise in driving business growth, reducing costs, and improving operational efficiency. Adept at leading cross-functional teams, building customer loyalty, and delivering consistent profitability. Known for collaborative and results-driven approach, combined with strategic thinking and leadership capabilities. Understands market dynamics and operational efficiency, excelling in process optimization and team management. Committed to driving operational excellence and achieving impactful business outcomes.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Owner/Operator

F&R Distributors, Inc
07.2022 - 07.2024
  • Managed all aspects of wholesale distribution, offering a diverse inventory to retailers and businesses
  • Built strong vendor and customer relationships to meet market demands
  • Delivered exceptional customer service with a focus on timely deliveries and competitive pricing
  • Established the business as a trusted leader in the wholesale industry
  • Increased sales $300k in the first year

Multi Franchise Owner/Operator

Meineke Car Care Centers
07.2013 - 07.2022
  • Operated multiple automotive repair franchises, driving revenue growth and profitability
  • Recruited, trained, and managed teams to ensure high performance and service quality
  • Monitored financial performance, overseeing budgets and P&L analysis
  • Implemented local marketing initiatives to boost brand awareness and customer retention
  • Strengthened customer service operations, enhancing overall customer satisfaction

Regional Operations Manager

Driven Brands, Inc.
04.2012 - 07.2013
  • Oversaw operations for 70+ franchise locations across Southeast region
  • Developed and executed operational strategies to increase sales and profitability
  • Conducted site visits to assess performance and provide actionable coaching
  • Improved operating profits by 14% in 2012 through strategic initiatives
  • Delivered quarterly operational plans aligned with corporate objectives

Franchise Development & Operations Manager

Driven Brands, Inc.
05.2008 - 04.2012
  • Supported franchise development through recruitment, training, and performance analysis
  • Streamlined pre-opening processes in collaboration with HR, IT, marketing, and construction teams
  • Conducted site inspections and ensured franchise readiness for successful launches
  • Trained franchisees on operational best practices, enhancing profitability and compliance
  • Complete tasks with franchisees pre-opening plans, including staffing, training, and procurement

Corporate Training Manager

Driven Brands, Inc.
12.2006 - 03.2008
  • Designed and facilitated training programs for new franchise owners, graduating average of 18 per month
  • Modernized training materials and presentations to improve engagement and learning outcomes
  • Developed and implemented reporting system for technical support, enhancing call center efficiency
  • Conducted monthly webinars to support franchisee development and ongoing education

Education

Armament Systems Specialist - E4, J3ABR2W131C000 Certification (A-10)

United States Air Force
Denver, CO
02.1988

Skills

  • Operations management
  • Multi-Location Oversight
  • Financial Analysis
  • Franchise Development
  • Strategic planning
  • Marketing Strategy
  • Team Leadership
  • Documentation and reporting
  • Hiring
  • Business planning

Certification

  • Certified Remote Pilot Federal Aviation Administration 2024 Certificate: 5052777

Timeline

Owner/Operator

F&R Distributors, Inc
07.2022 - 07.2024

Multi Franchise Owner/Operator

Meineke Car Care Centers
07.2013 - 07.2022

Regional Operations Manager

Driven Brands, Inc.
04.2012 - 07.2013

Franchise Development & Operations Manager

Driven Brands, Inc.
05.2008 - 04.2012

Corporate Training Manager

Driven Brands, Inc.
12.2006 - 03.2008

Armament Systems Specialist - E4, J3ABR2W131C000 Certification (A-10)

United States Air Force

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Ronald R. Strag