Ronald Sanford

• Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
• Expanded the client base through targeted marketing efforts and networking at industry trade shows and events.
• Negotiated favorable pricing and terms with suppliers, resulting in improved profit margins for the company.
• Collaborated with other team members to develop strategic sales plans that maximized revenue and market share.

Worked with Customer care team to resolve Express problems, improve operations and to provide exceptional customer service.

• Recognized and tapped talented staff to fill key positions and maximize productivity.
• Mentor new hires, resulting in stronger staff development and increased productivity.
• Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
• Received training and certification from Toyota to represent brand, explain technical functions of mobile devices and guide product selection by customers.

• Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
• Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
• Actively pursued personal learning and development opportunities.
• Shared best practices for sales and customer service with other team members to help improve store's efficiency.
• Received training and certification from Honda to represent brand, explain technical functions of mobile devices and guide product selection by customers.

• Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Actively pursued personal learning and development opportunities.
• Shared best practices for sales and customer service with other team members to help improve store's efficiency.
• Worked with management team to implement proper division of responsibilities.

• Handled all customer service issues quickly to maintain high satisfaction levels.
• Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
• Read and studied catalogs to identify new market parts and capitalize on emerging trends.
• Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
• Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
• Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
• Sought out and engaged with customers to drive sales and service using suggestive selling.