Dynamic sales professional specializing in team training and mentorship. Demonstrated success in enhancing staff performance and customer engagement, leading to increased client satisfaction and loyalty.
Overview
40
40
years of professional experience
Work History
Sales Manager / Coach /Assistant Used Car Manager
Greg Hubler Chevrolet
Camby, IN
12.2024 - Current
Executed sales strategies to meet and exceed monthly targets.
Trained and mentored new sales associates on product knowledge and customer service techniques.
Developed relationships with customers to enhance satisfaction and loyalty.
Analyzed market trends to identify opportunities for business growth.
Conducted performance evaluations of sales staff, providing constructive feedback for improvement.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent followups.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Organized promotional events and interacted with community to increase sales volume.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Developed and implemented training programs for sales staff, enhancing product knowledge and customer engagement.
Led performance reviews for sales team members, setting clear objectives that aligned with organizational goals and benchmarks.
Sales Manager /F&I Manager
Andy Mohr Chevrolet
Plainfield In
08.2008 - 11.2024
Led sales team to exceed monthly revenue targets through strategic planning and performance management.
Developed and implemented effective training programs to enhance staff product knowledge and customer engagement skills.
Analyzed market trends to identify opportunities for growth, adapting sales strategies accordingly.
Fostered strong relationships with clients, ensuring high levels of satisfaction and repeat business.
Developed and implemented strategic sales plans to achieve revenue targets.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Truck Driver
Owner Operator Independent
Poland In
01.1986 - 11.2007
Operated commercial vehicles to transport goods safely and efficiently across diverse routes.
Maintained compliance with federal and state transportation regulations and safety standards.
Conducted regular vehicle inspections and performed routine maintenance to ensure optimal performance.
Developed effective route plans to minimize delays and enhance delivery efficiency.
Communicated effectively with dispatchers to coordinate pick-up and drop-off schedules.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.