Summary
Overview
Work History
Education
Skills
Certification
Abc Card
Work Availability
Quote
Timeline
Server

Ronald Walker

Knoxville,TN

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly [Job Title] with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Outgoing [Job Title] with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Versatile [Job Title] with [Number] years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of [Number]% due to friendliness, speedy service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Calhoun's Turkey Creek
Knoxville, TN
04.2021 - 08.2022
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.

Server

PF Changs Restaurant
Knoxville, TN
06.2020 - 04.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Server

Aubrey's Restaurant
Knoxville, TN
03.2018 - 09.2019
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Answered customers' questions, recommended items and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Checked over [Number] daily IDs to verify ages and uphold [State] liquor laws.

Education

Associate of Business Administration - Business Administration And Management

Florida State University
Tallahassee, FL
05.2004

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Self-Motivated

Certification

  • [Area of expertise] License - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Abc Card

my card is up to date until 12/04/2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Server

Calhoun's Turkey Creek
04.2021 - 08.2022

Server

PF Changs Restaurant
06.2020 - 04.2021

Server

Aubrey's Restaurant
03.2018 - 09.2019

Associate of Business Administration - Business Administration And Management

Florida State University

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Ronald Walker