Ronald Wolfe
Redford,United States
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
35
35
years of professional experience
Work History
Online Digital Customer Support
Walmart/Walmart Delivery Spark
Livonia, United States
08.2022 - Current
- I assist customers with online orders
- Answering calls, checking to make sure they’re properly submitted and paid
- Make sure orders are processed correctly and filled according to customers wishes
- Answer delivery calls and dispense the orders to the delivery employee or customer
- Quality check with the delivery sheet that the correct contents are in the dispensed order
- Use the online app to finish to release and deliver the order to the customer.
Physical Security Specialist
John D. Dingell VAMC
Detroit, United States
08.2021 - 04.2022
- Trained in Conventional Physical Security and Electronic Security System Design Course
- Collected reports on compliance and regulations with Physical Security and Physical Access
- Assisted in evaluations of risk and developing procedures
- Designed physical security measures
- Served on focus groups regarding physical security panic and intrusion alarms
- Ensured cameras, panic and intrusion alarms were active
- Assisted in Physical Security Surveys
- Resolved problems and issues with PIV cards
- Maintained a Physical Security Tracking report to ensure physical security surveys are followed up promptly
- Parking Committee administrator
- Key sorting and arranging coordinator
- Processed reports for Physical Security Department Monthly
- 0120 Background paper checks when scheduled
- Hospital parking pass administrator
- Employee PIV badge updates and corrections administrator
- Assigned cameras in system when they are new or changed positions
- Update the computers Lynx System on new or dormant machines
- Maintained parking pass logs in computer
- Managed Closed Circuit CCTV daily
- Maintained Physical Security Documents (signs and deliver)
- Purchase card holder and supply order liaison
- Clearing Agent for parking pass and key returns
- Environmental Care Safety Inspector (EOC)
- COR certified employee
- RCS files administrator for physical security and alarms.
Administrative Timekeeper
John D. Dingell VA Medical Center
Detroit, United States
04.2017 - 04.2022
- I daily and accurately enter time worked or leave time taken into the VATAS system, then compile and report all the time worked and taken off at the end of the pay period to correctly upload into VATAS
- I maintain and update files for bi-weekly inspection
- I keep files that track action items and turn into Chief of Police as needed per his request
- I execute a complex project maintaining a roster of all reports requiring the closure by the Chief of Police
- I perform work that involves applying analytical processes to the testing, implementation, and maintenance of new and improved information systems.
Executive Assistant /Program Support Assistant
John D. Dingell VAMC
Detroit, United States
06.2018 - 08.2021
- Protection and Support Services ADPAC
- Assisting with New Hires
- Reading & Reviewing Resumes
- Screening References
- Evaluate Administration Program
- Improved Efficiency of Service
- Communicate with Vendors
- Maintain Police Schedules
- Maintain Police Training Log
- Maintain Armory Logs files
- Maintain Personnel Files
- Records Liaison Specialist (Consolidation and auditor)
- Watchlist Tracker
- Maintain incident report
- Daily/Monthly Post Police Post Assignments
- Daily/Monthly Dispatch Journals
- File Issued Ticket Violations
- Maintain Evidence Forms
- Acknowledgement Memos for files
- Maintain Key Log
- Key Tracker for Armory
- Non-Smoking Committee member
- Mail Room Representative
- Patient Advocate Liaison (PAL)
- Promotion Team (award, verifier & deliver)
- Motor Vehicle Facilitator
- Provide required maintenance for Police Vehicles
- RCS Files Administrator
- Interview Board Member
- IOC Liaison
- Covid 19 Screener
- Gemba Board Creator
- TMS Coordinator
- New Employee Liaison
- Employee Threat Assessment Team
- Records Point of Contact
- Electronic Swipe Sense Committee
- Create and Send Emails
- Inspect and file Resumes
- Contact New References
- Supply Officer
- Promotion Team Member
- Fugitive Felony Board Member
- Environmental Care Inspection Team Member
- Radio Tracking Manager
- Automotive Inspector
- Disruptive Behavior Committee Member
- Report Closure Monitor
- Clearing Agent
- Staff Meeting Organizer
- Employee Recognition Coordinator
- File EPAS for Staff
- Your IT POC
Motor Vehicle Operator(ESQV GS-9)
John D. Dingell VAMC
Detroit, United States
07.2009 - 06.2019
- I transport veterans and their family members from their place of residence to the John D
- Dingell Medical Center for their medical appointments
- I transport veterans and their family members from the John D
- Dingell Medical Center to their place of residence after their appointments and business is complete
- I give administrative support to the Transportation Office compiling and running reports on time worked and leave taken, patients driven and time of transportation
- I accurately compile reports daily showing miles driven, patients transported and fuel consumption
- I support hospital needs, assists end users in processes for transportation service efficiency and accurate documentation
- I provide excellent customer service to veterans in need of assistance physically, mentally or emotionally
- I lead the afternoon shift of employees; after management has left the hospital for the day, calculating patients returned and remaining.
Office Manager
United States Marine Corps
Camp Lejeune, United States
06.1989 - 06.1993
- I maintained and updated driving logs and records daily
- I compiled administrative reports turned in weekly to headquarters
- I inspected and corrected daily driving reports
- I made a daily driving schedule for the platoon of drivers
- I maintained my daily requirements as a Marine.
Education
Technical or occupational certificate - Business Management
Marine Corps Institute-UNC
05.1992
High School Diploma - General Studies
Lapeer East High School
Lapeer, MI06.1989
Skills
- Proficient in Word, Excel, VATAS
- Excellent Customer Service Representative
- Safe & Punctual Delivery Driver
Affiliations
- Veterans of Foreign Wars - Lifetime Member
- West Side Cubs - Executive Contributor
Awards
- August Employee of the Month PASS 2019
- Quarterly Employee of the Month PASS 2019
- Employee of the Year PASS 2019
References
- Todd St. Louis, ORTRAX Systems, President of Operations, 727-643-4610
- Phil Beesley, Durez Corporation, President & COO, 248-705-8325
Timeline
Online Digital Customer Support
Walmart/Walmart Delivery Spark
08.2022 - Current
Physical Security Specialist
John D. Dingell VAMC
08.2021 - 04.2022
Executive Assistant /Program Support Assistant
John D. Dingell VAMC
06.2018 - 08.2021
Administrative Timekeeper
John D. Dingell VA Medical Center
04.2017 - 04.2022
Motor Vehicle Operator(ESQV GS-9)
John D. Dingell VAMC
07.2009 - 06.2019
Office Manager
United States Marine Corps
06.1989 - 06.1993
Technical or occupational certificate - Business Management
Marine Corps Institute-UNC
High School Diploma - General Studies
Lapeer East High School