Ronald Blake Robinson Jr.
Bowie,MD
Summary
Innovative IT Support Specialist with experience in selecting and setting up diverse technical equipment. Strong written and oral communication skills resulting in knowledgeable, satisfied customers. Excellent instructional and problem-solving skills reduce concerns related to new technology. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Signal Specialist (25 U)
US. ARMY
06.2022 - Current
- As a signal Specialist in the Army my job/responsibilities are to ensure that stable communication signals through radio and other means, so that units have the ability to communicate with each other or whatever the mission requires.
IT Support Specialist (S6) /IT systems Admin
US. ARMY Fort Bliss, Texas
10.2023 - 10.2024
- Unit deployment to the southwest border of over 1500 miles and 8 different locations supporting the border patrol along the US -Mexico border.
- Task with providing IT support services to about 1300 soldiers of Signal, Aviation, maintenance and UAS background assisting the border patrol in providing border security. - Responsible for imaging brand new systems from the manufactory and reimaging systems which have been compromised (quarantined) and or kicked off government networks, or just imaging these systems to improve performance. - Tasked with the planning, and execution of proposed network setups, fixes and extensions and to ensure the proper functioning of said network in the different sites across the US – Mexico border.
- Ensuring user confidentiality, Accountability and Integrity as it may apply to secured systems and ensure proper authentication and access to authorized users through Active directory authentication and account management.
- Tasked with the proper and timely response and management of tickets, answering the phone and being of assistance to fellow soldiers and civilians under our command.
- Tasked with the management of CAFRS, ACN and our local VPN servers
- Carrying out verified and timely updates and patches and solving user and account issues for proper authentication to the servers.
- I employ Microsoft proprietary software and other government approved software to remotely manage and troubleshoot end user devices, applying software updates and patches to keep these systems secured, current and running properly.
- maintain vendor relationships and negotiated
- Delivered onsite technical support for 300+ employees.
- Created help desk tickets, troubleshot and resolved desktop issues.
Firefighter
Montgomery county fire and rescue
10.2017 - Current
- I graduated from the MCFRS recruit training academy in 2018
- My tenure at the academy provided me with the skills I needed to aid the citizens of Montgomery County, MD in Fire and/or EMS emergencies
- During my time at Fire Station 4 Sandy Springs, my many responsibilities included:
- Checking medications and equipment daily to ensure proper control and inventory
- Responding to scenes of accidents or acute illness for which emergency medical care has been requested
- Maintaining tools and fire vehicles to ensure rapid response capability
- Informing and educating the public about fire prevention
- Performing fundamental firefighter and driver duties when required
- Responding to medical emergencies, alarms, and bomb threats
- Driving and operating ambulances or other apparatus as assigned
- Operating as a member of the medic engine or medic truck company
- Transferring, lifting, and moving patients while employing the appropriate safety and lifting techniques
- Providing emergency treatment and medical care to those who were injured in accidents and fires
- Cleaning, servicing, and maintaining fire apparatus to guarantee readiness
- Performing general maintenance work to ensure the upkeep of fire department property
Security Officer
FIRST COAST SECURITY
04.2013 - 04.2014
- As an armed guard at the NRC MY Duties and responsibilities include:
- Responding to alarms in instances of fire or the presence of unauthorized personnel.
- Patrolling the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Operating and maintaining x-ray and metal detection devices at building checkpoints.
- Screening guests entering premises using X-ray machines.
- Observing potential threats to security of building, visitors and personnel.
- Checking passes and credentials of persons seeking to enter property and issued passes for guests.
- Responding quickly to medical emergencies, bomb threats and fire alarms.
- Protecting federal employees and property by monitoring all access to government-owned and leased properties.
- Conducting fire watch patrol and asset protection surveillance for occupied and unoccupied condominium units during construction phase.
- Patrolling the premises regularly to ensure safety of employees and visitors.
Armored Driver
Dunbar Armored Inc.
04.2013 - 04.2014
- During my time at Dunbar armored i was responsible for:
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Demonstrated professional conduct with clients and families do deliver outstanding customer service.
- Ensure that money is transported to and from clients' places of business in a safe manner.
Loader
deer park
06.2012 - 04.2013
- During my time at Deer park my responsibilities included:
- Inspected product load for accuracy and safely transported it around the warehouse.
- Unloaded cargo from trucks with hand trucks and pallet jacks.
Education
Signal Support Specialist Graduate -
Fort Gordon
Criminal Justice -
Southern University and A & M College
High School Diploma -
Charles Herbert Flowers High School
01.2005
Skills
- Active Directory
- Security Operations
- Threats vulnerabilities
- Security Architecture
- Security program management and oversight
- Managing ACN Server
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Effective Communication
- Adaptability and Flexibility
Certification
- Emergency Medical Technician (EMT)
- Maryland Registered EMT ID (1851724)
- National Registered EMT ID (E3383038)
- CompTIA SEC +
Clearance
Secret clearance (US. ARMY)
Timeline
IT Support Specialist (S6) /IT systems Admin
US. ARMY Fort Bliss, Texas
10.2023 - 10.2024
Signal Specialist (25 U)
US. ARMY
06.2022 - Current
Firefighter
Montgomery county fire and rescue
10.2017 - Current
Security Officer
FIRST COAST SECURITY
04.2013 - 04.2014
Armored Driver
Dunbar Armored Inc.
04.2013 - 04.2014
Loader
deer park
06.2012 - 04.2013
Signal Support Specialist Graduate -
Fort Gordon
Criminal Justice -
Southern University and A & M College
High School Diploma -
Charles Herbert Flowers High School
- Emergency Medical Technician (EMT)
- Maryland Registered EMT ID (1851724)
- National Registered EMT ID (E3383038)
- CompTIA SEC +
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