Ronald Castillo III
Mililani,HI
Summary
Organized and dependable professional with a proven ability to manage multiple priorities while maintaining a positive attitude. Demonstrates strong problem-solving skills and a willingness to take on added responsibilities to support team goals and drive success. Known for adaptability, attention to detail, and delivering results in fast-paced environments. Committed to ensuring operational efficiency and contributing to team collaboration.
Overview
7
7
years of professional experience
Work History
Import Trade Coordinator
FedEx Logistics
03.2021 - Current
- Proactively identified and resolved shipment issues, ensuring timely delivery and addressing potential delays or documentation discrepancies.
- Prepared and processed import documentation, ensuring full compliance with customs regulations, laws, and procedures.
- Researched, analyzed, and interpreted international trade regulations and policies to ensure compliance and optimize operations.
- Conducted research and analysis of international trade regulations and policies to ensure compliance and enhance operational efficiency.
- Prepared and submitted reports on import activity to management.
- Supported problem resolution and managed disputes related to import activities, ensuring swift and effective solutions.
Import Cage Agent
FedEx Express
06.2019 - 03.2021
- Arranged delivery or storage of goods at destinations.
- Used CCII, CIM, and VISA computer applications to monitor information about customers, shipments and clearance activities.
- Stayed on top of shipment locations and current status to update offices and customers.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
Material Handler
FedEx Express
11.2017 - 06.2019
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Assisted Customer Service Agents with customer pickups and drop offs during busy periods, developing new skills in customer interaction and sales while boosting warehouse efficiency.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Education
Associate of Science - Business Administration And Management
Leeward Community College
Pearl City, HI12-2019
Skills
- Import Compliance
- Customs Regulations Knowledge
- HS Code Classification
- Regulatory Research
- Trade Compliance Auditing
- Inbound Cargo Logistics
- Incoterms Awareness
- Conflict Resolution
- Analytical Thinking
Timeline
Import Trade Coordinator
FedEx Logistics
03.2021 - Current
Import Cage Agent
FedEx Express
06.2019 - 03.2021
Material Handler
FedEx Express
11.2017 - 06.2019
Associate of Science - Business Administration And Management
Leeward Community College
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