Summary
Overview
Work History
Education
Skills
Accomplishments
LEADERSHIP EXPERIENCE
2 Times Empoyee of the Month
Languages
Timeline
Quote
Generic
Ronaldinho Clairsaint

Ronaldinho Clairsaint

WOBURN,MA

Summary

Offering solid foundation in leadership and team coordination, eager to learn and develop in dynamic environment. Brings aptitude for understanding operational workflows and effective communication, ensuring smooth team interactions and task management. Ready to use and develop leadership and organizational skills in this role.

Overview

1
1
year of professional experience

Work History

Shift Supervisor/Server

Aviva Country Club Heights
05.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Implemented policies and standard operating procedures for continuous improvement.

Education

High School Diploma -

Woburn High School
Woburn, MA
05-2024

Transfer To A 4 Year College - Criminal Justice

Middlesex Community College
591 Springs Rd, Bedford, MA 01730
06-2026

Skills

  • Fluent in Haitian Creole, French and English, and learning Spanish
  • Able to work in a fast-paced environment
  • Excellent team player
  • Enjoy meeting new people and making friends
  • Communication skills
  • Open to new experiences
  • Organization
  • Workplace safety
  • Employee training
  • Staff management
  • Continuous improvement
  • Team leadership
  • Problem-solving

Accomplishments

I began as a server, and in approximately five months, I have been trusted with the task of Supervising.

LEADERSHIP EXPERIENCE

  • Woburn High School, Woburn, MA Sept. 2023 - to May 2024
  • Group leader
  • Frequently chosen or volunteered to be the leader of group projects
  • Teacher chose him to be the leader of volunteering opportunities at a local elementary school
  • Volunteer to help Haitian kids with translation and getting to know the school
  • Gave an MLK speech on MLK day and was invited by the Executive Director of Know Your Neighbor Woburn to perform a speech at a different event
  • Lycee National De Petion-ville School, Haiti 2020-04-01 - 2023-04-01
  • Student Leader
  • English teacher chose him to tutor peers in English skills
  • Make sure everyone on the team feels welcomed and is doing the right thing

2 Times Empoyee of the Month

It was a difficult time for the company, where we had very few associates. Our director began the process of seeking new people to fill those voids. However, it was hard to do so. I worked tirelessly. I used to be called daily to cover someone (or to fill a void), and I've never refused because I know what it felt like to have one or two associates called out. I worked double shifts or all day during this time until we had found new associates.

Languages

Spanish
French
English
Haitian Creole

Timeline

Shift Supervisor/Server

Aviva Country Club Heights
05.2024 - Current

High School Diploma -

Woburn High School

Transfer To A 4 Year College - Criminal Justice

Middlesex Community College

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Ronaldinho Clairsaint