Dynamic professional with extensive experience as a Valet Supervisor at ABM Industries Inc. De, excelling in staff training and customer service. Proven ability to enhance productivity and resolve conflicts, ensuring a seamless guest experience. Skilled in multitasking and maintaining attention to detail, contributing to a positive work environment and high customer satisfaction. Team player..
Overview
9
9
years of professional experience
Work History
Valet Supervisor
Abm Industries Inc De
02.2020 - 02.2025
Supervised valet team members for improved productivity and adherence to company policies.
Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
Office Furniture Installer
Resolution Office Installation
05.2019 - 09.2022
Reduced installation time with accurate interpretation of blueprints and assembly instructions.
Efficiently organized transportation logistics for delivering large quantities of furniture to client locations, ensuring timely installations.
Strengthened team collaboration by actively participating in training sessions to share knowledge on new products and techniques with fellow installers.
Improved office workflow by efficiently installing and arranging furniture in various configurations.
Ensured quality control through meticulous inspection of assembled furniture before finalizing the setup process.
Warehouse shipping and receiving, of furniture 3+ years, organized warehouse , maintained clean work space.
Rental Car Driver
Golden Gate
08.2016 - 04.2019
Provided necessary support during peak periods or emergency situations, demonstrating flexibility and adaptability in response to changing business needs.
Stayed up-to-date on local traffic patterns and routes to optimize travel times for clients during peak hours or special events.
Enhanced customer satisfaction by providing timely and efficient transportation to their desired destinations.
Ensured safe driving practices, resulting in zero accidents or incidents throughout the employment period.
Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
Education
N/A - Mathematics Sciences
Morningside Highschool
Inglewood, CA
06.2016
Skills
Multitasking proficiency
Staff training and development
Cash handling expertise
Delegation and supervision
Professional appearance
Customer service
Problem-solving
Attention to detail
Loading and unloading
Customer service excellence
Customer service and support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Valet Supervisor
Abm Industries Inc De
02.2020 - 02.2025
Office Furniture Installer
Resolution Office Installation
05.2019 - 09.2022
Rental Car Driver
Golden Gate
08.2016 - 04.2019
N/A - Mathematics Sciences
Morningside Highschool
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