SUMMARY
Overview
Work History
Education
Skills
Languages
Timeline

Ronaldo Ramirez-Mota

Target
Wenatchee,WA
2
Languages
2
years of professional experience

Reliable and customer-focused professional with experience in retail, online grocery fulfillment, and general merchandise operations. Skilled at assisting customers, managing multiple tasks, maintaining accuracy, and working effectively in fast-paced environments. Currently pursuing higher education at Wenatchee Valley College. Interested in bringing strong communication, organization, and customer service skills to CVCH as a Bilingual Call Center Agent I.

Work History

General Merchandise Expert

11 Months
Target | 10.2025 - 09.2026
  • Provided friendly and helpful customer service while assisting customers with questions, product locations, and general store needs.
  • Maintained accurate merchandise presentation and helped keep assigned areas organized and well stocked.
  • Managed multiple responsibilities in a fast-paced retail environment while maintaining attention to detail.
  • Worked collaboratively with team members to complete daily tasks and support store operations.
  • Followed company procedures and safety standards while handling merchandise and assisting customers.
  • Trained new team members on operational procedures and customer service practices.
  • Maintained up-to-date knowledge of product offerings, enabling prompt assistance to customers seeking information or recommendations.
  • Facilitated efficient customer transactions at registers while prioritizing accuracy in handling cash payments and processing returns.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Online Grocery Shopper

1 Year 3 Months
Walmart | 06.2024 - 09.2025
  • Selected and prepared online grocery orders accurately and efficiently according to customer requests.
  • Maintained attention to detail when locating products, checking orders, and preparing items for pickup or delivery.
  • Assisted customers and responded professionally to questions or concerns regarding their orders.
  • Worked efficiently under time-sensitive conditions while maintaining accuracy and quality.
  • Collaborated with coworkers to ensure orders were completed and ready within required timeframes.
  • Operated hand-held scanners to track inventory and ensure accurate order fulfillment.
  • Maintained cleanliness and organization of shopping areas, enhancing customer experience.
  • Adapted to changing store layouts and promotions, ensuring up-to-date product knowledge.
  • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks.

Education

Associate of Science - Mechanical Engineering

Wenatchee Valley College | Wenatchee, WA | 06-2028

Currently Enrolled

High School Diploma

Eastmont High School | East Wenatchee, WA | 01-2026

Graduated 2026

Skills

Customer Service
Verbal Communication
Active Listening
Problem Solving
Organization & Time Management
Attention to Detail
Team Collaboration
Multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Merchandise Expert

Target
10.2025 - 09.2026Read More

Online Grocery Shopper

Walmart
06.2024 - 09.2025Read More

Wenatchee Valley College

Associate of Science from Mechanical Engineering
Read More

Eastmont High School

High School Diploma
Read More
Ronaldo Ramirez-Mota