Ronald Scott Morgan
Girard,OH
Summary
Manager with 15 years of experience in both the operations and marketing fields. Will deliver a positive persona with the desire to build an exceptional guest experience. Focused on setting high expectations and raising service and sales standards.
Overview
17
17
years of professional experience
Work History
Lead Operations Manager
Pilot Flying J Travel Center
Youngstown, OH
06.2023 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Streamlined workflow processes for multiple sites in the district.
- Trained and mentored 6 current Operations/Site Managers, along with other team members, fostering a collaborative work environment.
- Implemented inventory management systems to optimize stock levels and minimize waste.
- Responsible for producing a positive P&L in both the retail and restaurant concepts of the travel center.
Store Operations Manager
Love's Travel Stops & Country Stores
Hubbard, OH
06.2017 - 06.2023
- Managed all aspects of running store
- Hired and trained 35+ employees
- Handled all staff members' scheduling
- Assigned all assistant manager promotions
- Handled product placement, display, and visual merchandising standards
- Covered P&L statements during quarterly business reviews with upper management
- Met or exceeded financial goals on 13 straight quarterly business reviews
Sales & Account Manager
Aaron's Inc
Niles, OH
09.2015 - 06.2017
- Work directly with the regional manager to develop a sales strategy in order to achieve organizational sales goals and revenues.
- Responsible for all the inventory aspects on the site such as stock location and availability, replenishment control and inventory auditing.
General Manager
Marco's Pizza
Youngstown, OH
08.2013 - 09.2015
- Assign tasks and oversee the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
- Manage accounts payable, accounts receivable and payroll.
- Identify, develop and evaluate marketing strategies based on knowledge of company objectives and market trends.
General Manager
Ianazone's Pizza
Youngstown, OH
02.2009 - 08.2013
- Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
- Optimized profits by controlling food, beverage and labor costs on a daily basis.
Education
High School Diploma - undefined
Girard High School
Skills
Accounts Receivable
Profit & Loss
Accounts Payable
Labor Cost Analysis
Food Safety
Store Management Experience
Merchandising
Retail Management
Payroll
Section name
- Willing to relocate: Anywhere
- Authorized to work in the US for any employer
Timeline
Lead Operations Manager
Pilot Flying J Travel Center
06.2023 - Current
Store Operations Manager
Love's Travel Stops & Country Stores
06.2017 - 06.2023
Sales & Account Manager
Aaron's Inc
09.2015 - 06.2017
General Manager
Marco's Pizza
08.2013 - 09.2015
General Manager
Ianazone's Pizza
02.2009 - 08.2013
High School Diploma - undefined
Girard High School