Ronald (Tripp) Loveless
Rogers,AR
Summary
Dynamic leader and problem solver with a proven track record at The Home Depot, enhancing customer satisfaction and team productivity. Expert in operations and procedural knowledge, with exceptional verbal communication skills. Achieved significant improvements in guest experiences and efficiency through innovative leadership and effective time management.
Overview
4
4
years of professional experience
Work History
Restaurant Team Member
Bonefish Grill Restaurants
01.2023 - Current
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
- Used proper techniques to prepare food and ingredients.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
Customer Experience Manager
The Home Depot
10.2021 - 08.2022
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Performed duties and provided service in accordance with established operating procedures and company policies.
Garden Associate
The Home Depot
11.2020 - 10.2021
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
- Worked outdoors in weather conditions to care for plants and serve customers.
Education
Bachelor of Science - Business Administration And Management
University of Arkansas
Fayetteville05.2026
High School Diploma -
Rogers High School
Rogers05.2022
Skills
- Problem Solving
- Leadership
- Time Management
- Supply Restocking
- Guest Experiences
- Verbal and Written Communication
- Recordkeeping
- Upselling strategies
- Operations and Procedural Knowledge
Timeline
Restaurant Team Member
Bonefish Grill Restaurants
01.2023 - Current
Customer Experience Manager
The Home Depot
10.2021 - 08.2022
Garden Associate
The Home Depot
11.2020 - 10.2021
Bachelor of Science - Business Administration And Management
University of Arkansas
High School Diploma -
Rogers High School
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