Cole Hatfield
Goodyear,AZ
Summary
Results-oriented expert with diverse experience in customer service and audiovisual support. Recognized for meticulous attention to detail and collaborative spirit, poised to utilize skills in high-energy environments to improve operational efficiency.
Overview
7
7
years of professional experience
Work History
Restaurant Team Member
Culvers
Goodyear, Arizona
07.2021 - Current
- Provided exceptional service during high-volume shifts for daily patrons.
- Greeted customers, answered inquiries, and recommended specials to drive profits.
- Checked customer satisfaction with meals and swiftly addressed concerns.
- Collaborated with team to ensure timely service of food items.
- Trained new team members on restaurant procedures and policies.
- Maintained safe food handling practices to uphold hygiene standards.
- Operated POS system for accurate payment processing and order entry.
- Ensured cleanliness of dining and kitchen areas to prevent germ spread.
Audio Video Volunteer
Wellspring Church
Goodyear, Arizona
06.2019 - 08.2025
- Mixed sound live for in-person attendees, enhancing overall service presentation quality.
- Manage the levels and quality of sound mixing for audio being broadcasted online via livestream.
- Managed camera angles and switching for seamless service delivery.
- Maintained accurate slides during services for both in-person and online attendees.
Intern
WTSMTV
Phoenix, AZ
05.2023 - 07.2023
- Supported production teams with equipment setup and maintenance tasks.
- Organized files and archives for easy access by production staff.
- Shadowed experienced staff to learn about various production roles and workflows.
- Maintained positive working relationship with fellow staff and management.
- Edited game footage for Areana Football Rattlers and Sugarskulls, ensuring quality for reruns on network channels.
Education
Certificate of Technical Studies - Masters Recording Program II
Conservatory of Recording Arts And Sciences
AZ07-2023
High School Diploma -
Arizona Connections Academy
Goodyear05-2022
Skills
- Customer service
- POS operation
- Food safety
- Staff training
- Order processing
- Collaboration
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Adaptation under pressure
- Kitchen cook lines
- Food preparation
- Verbal and written communication
- Positive guest interactions
- Task prioritization
- Team member support
- Calm demeanor
- Multitasking and organization
Timeline
Intern
WTSMTV
05.2023 - 07.2023
Restaurant Team Member
Culvers
07.2021 - Current
Audio Video Volunteer
Wellspring Church
06.2019 - 08.2025
Certificate of Technical Studies - Masters Recording Program II
Conservatory of Recording Arts And Sciences
High School Diploma -
Arizona Connections Academy