Ronamae Panganiban
San Mateo,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Management Analyst
Los Angeles County Probation Department - Human Resources Division - Classification and Compensation Unit
04.2019 - 09.2020
- Conducted highly complex and technical classification studies; provided recommendations to management and bureaus regarding appropriate classifications and organizational structure; and oversaw the maintenance of the department's classifications, including reviewing definitions, standards, and minimum requirements
- Coordinated proposed classification specification revisions with the Chief Executive Office (CEO); and surveyed external departments regarding organizational structure and responsibilities for comparison purposes
- Processed Ordinance Position Authorizations, Position Assessments, Personnel Action Requests, and employee bonus requests, including Temporary Assignment, Out-of-Class, Superior-Subordinate Pay, and Additional Responsibilities bonuses; and developed organizational charts at the request of management and bureaus
- Assisted bureaus and employees in completing Duty Statements and Position Review Questionnaires; recommended organizational structure to ensure proper levels of support and allocation of classifications; and reviewed and analyzed position requests of divisions and/or unit
- Assessed complex classification issues impacting the department; provided recommendations to management regarding revising policies and procedures to address organizational and/or procedural issues; prepared technical reports and presentations for departmental distribution and executive management trainings; and participated in meetings with human resources and executive management to provide information regarding policies and procedures, recommendations to enhance efficiency, and updates regarding unit projects
- Drafted a variety of memos and correspondence for internal sections and external departments, such as CEO and other law enforcement/public safety agencies
- Responded to questions and inquiries regarding policies and procedures to ensure compliance with Los Angeles County Code, Department of Human Resources Interpretative Manual, and departmental policy
- Maintained knowledge of department activities, projects, current events, and policy revisions; identified its impacts on operations; and developed recommendations for implementation
- Provided daily technical and administrative support to the section manager, including scheduling meetings, handling requests for information, and serving as a liaison among units; and participates in the hiring process within the section, including reviewing resumes and performance evaluations and providing hiring recommendations
- Supervised clerical support staff which include tasks such as: clarifying departmental policies and procedures; planning assignments and projects; providing one-on-one training; reviewing completed work; and ensuring deadlines are met
- Participated in special projects with various bureaus that directly impact department operations to clarify human resources policies and procedures and provide recommendations in organizational structure and appropriate classifications
Departmental Personnel Assistant
Los Angeles County Probation Department - Human Resources Division - Workers Compensation and Leave Benefits/Payroll Unit
04.2017 - 03.2018
- Interpreted and categorized employee earnings into Base Salaries, Bonuses, Flex Earnings, and Overtime as requested by the Third-Party Administrator
- Analyzed, clarified, and processed Worker's Compensation Benefit Notices including: Acceptance, Denial, Delay, Commencement, and Termination of Benefits for sworn and non-sworn employees receiving Labor Code 4850 or Salary Continuation payments
- Completed Worker's Compensation documents requested by the TPA, such as Wage Statements, Long Term Disability Benefit Plan, Retroactive Temporary Disability Benefit Worksheet, and Salary Continuation/4850 benefit confirmation form
- Processed the day-to-day payroll and time adjustments for 200-400 departmental employees which includes Employee Self Service Corrections, work schedules changes, retroactive pay transactions, and time balance adjustments
- Processed pay and time adjustments for employees that are out on leave as a result of an industrial injury and/or personal leave; and processed status change/incoming/bonus transactions, MAPP appointments/adjustments, and final pay transactions as a result of retirement, disability retirement, and separation from county service
- Provided daily technical and administrative support to the unit supervisor and manager, including addressing calls and emails, managing daily calendars, retrieving files and records, and reviewing documents for processing
- Monitored the missing timesheet project which was a department effort to prevent and/or address overpayments/underpayments and incorrect leave balances
Intermediate Typist Clerk
Los Angeles County Probation Department - Human Resources Division - Payroll Unit
04.2015 - 04.2017
- Processed the day-to-day payroll and time adjustments for 200-400 departmental employees which includes Employee Self-Service Corrections, work schedules changes, retroactive pay transactions, and time balances adjustments
- Monitored and tracked employees on extended leave of absences to ensure proper coding and approval of timesheets to prevent overpayments/underpayments; and communicated with bureau supervisors and bureaus regarding proper timesheet approval procedures
- Responded to inquiries via the telephone and in-person for departmental employees, supervisors and managers; and assisted in troubleshooting issues with the eHR Self-Service feature for employees receiving timecard errors and encountering discrepancies with their pay checks and/or time balances
- Assisted departmental employees, supervisors, and managers by completing payroll forms such as: deduction cards, tax forms, Employee Self-Service Correction forms; and reviewed all payroll documents submitted by departmental employees prior to final submission to the Auditor-Controller and/or the eHR system to avoid delays and/or processing errors
- Provided one-on-one eHR training on timecard coding and submitted for supervisors and employees by utilizing time card code listings, eHR payroll procedural guides, and cross-walks
Administrative Assistant
Barulich Dugoni & Suttmann Law Group, Inc.
08.2012 - 08.2013
- Answered, screened, and transferred inbound phone calls; and received and directed visitors/clients
- Handled requests for data and information, such retrieving client files for signed documents
- Planned and scheduled meetings and travel plans; ensured attorneys remain informed about court dates; and assisted in the planning of special events
- Researched various legal databases such as Westlaw and Lexis Nexis to find relevant content for attorneys
- Generated estate planning documents using Hot Docs software; proofread and edited estate plan drafts; prepared estate planning correspondence, documents for execution; and assembled final estate plan binders for clients
- Drafted various memos and letters for clients and attorneys and property deeds for county recording on the behalf of the client; and maintained files, records, and office supplies
Intern
Los Angeles County Superior Court
05.2011 - 12.2011
- Retrieved files and assembled documents for use by courtroom staff
- Created and maintained spreadsheets and databases of records; and organized and maintained a variety of standard office records
- Delivered and picked up court records and documents to and from various courtrooms, sections and other court sites
Education
Ed.D - Organizational Leadership
Pepperdine University
Los Angeles, CA12.2025
M.A. - Public Administration
California State University Northridge
Northridge, CA05.2015
B.A. - Political Science
California State University Northridge
Northridge, CA12.2011
Skills
Policy analysis
Data Collection
Analytical Skills
Workflow Optimization
Organizational Development
Interpersonal Skills
Timeline
Management Analyst
Los Angeles County Probation Department - Human Resources Division - Classification and Compensation Unit
04.2019 - 09.2020
Departmental Personnel Assistant
Los Angeles County Probation Department - Human Resources Division - Workers Compensation and Leave Benefits/Payroll Unit
04.2017 - 03.2018
Intermediate Typist Clerk
Los Angeles County Probation Department - Human Resources Division - Payroll Unit
04.2015 - 04.2017
Administrative Assistant
Barulich Dugoni & Suttmann Law Group, Inc.
08.2012 - 08.2013
Intern
Los Angeles County Superior Court
05.2011 - 12.2011
M.A. - Public Administration
California State University Northridge
B.A. - Political Science
California State University Northridge
Ed.D - Organizational Leadership
Pepperdine University
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