Dedicated client advisor with proven expertise in building strong client relationships, sales negotiation, and customer service excellence. Achieved sales goals by leveraging product knowledge and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Client Advisor
BMW of Wilmington
Wilmington, North Carolina
02.2023 - Current
Guided clients through product selection and service options.
Negotiated pricing and financing options to close sales effectively.
Built strong relationships with clients to enhance loyalty.
Maintained knowledge of inventory to provide accurate information to customers.
Adhered to company initiatives and achieved established goals.
BMW Genius
BMW of Wilmington
Wilmington, North Carolina
02.2022 - 02.2023
Recognized by management for providing exceptional customer service.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Utilized various software and tools to streamline processes and optimize performance.
Assistant Manager
Johnny's Pizza
Wake Forest, North Carolina
01.2019 - 09.2021
Supervised daily operations to ensure smooth restaurant functioning.
Implemented new processes to enhance efficiency in order handling.
Trained staff on customer service best practices and food safety protocols.