Summary
Overview
Work History
Skills
Education
Volunteer work
Timeline
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Ronda Burnett

Loxley

Summary

With a robust background at NSHC, I excel in case management and fostering empathetic client relationships. My expertise spans from developing intervention plans to ensuring compliance with regulations, significantly enhancing client care and satisfaction. Leveraging strong problem-solving and emotional awareness, I drive positive outcomes and streamline processes, marking a notable improvement in case efficiency and client advocacy.

Overview

8
8
years of professional experience

Work History

Re-entry Case Manager

NSHC
06.2022 - 10.2024
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

Activity Director

NSHC
09.2019 - 06.2022
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Developed strong relationships with residents and their families, fostering a supportive community environment.

CNA

NSHC
03.2017 - 08.2018
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Skills

  • Problem-solving
  • Decision-making
  • Conflict resolution
  • Positive attitude
  • Intervention plans
  • Verbal and written communication
  • Attention to detail
  • Teamwork and collaboration
  • Multitasking Abilities

Education

Education:

● Grand Canyon University, Phoenix AZ (2011-2013)—GPA 4.0

● John Logan College, Carterville, IL (2015) GPA 4.0

Volunteer work

Volunteer Work

● American Red Cross – Disaster Team for Health Services (2016)

Timeline

Re-entry Case Manager

NSHC
06.2022 - 10.2024

Activity Director

NSHC
09.2019 - 06.2022

CNA

NSHC
03.2017 - 08.2018

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Ronda Burnett