Summary
Skills
Work History
Education
References
Generic

Ronda Delhommer

Livingston,LA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff, customer and client support. Responsible, punctual and productive professional.

Skills

  • Proficient in Facets, Oracle, Enterprise Workflow, SharePoint, Microsoft Dynamic CRM, IPD, Word, Excel, Access, Teams and Outlook
  • Very analytical and detail-oriented
  • Processing Medical, Dental, Vision and Life insurance policies
  • Managing billing information per contractual/accessorial guidelines and provided support to Accounting departments
  • Experience in Medical Billing
  • Reconciling Monthly Expense Reports
  • Extensive experience in Supply Chain functions such as sourcing, purchasing, expediting, and inventory tracking
  • Administrative Support
  • Effective oral and written communicator
  • Team Collaboration
  • Strong Organizational and Problem-Solving Skills
  • Maintaining Quality Assurance Standards
  • Consistently meets Performance Goals
  • Known for dependability and willingness to work hard
  • Extensive Customer Service Experience
  • Accurate and efficient Typing and Data Entry
  • Accurate and professional email correspondence
  • Professional and courteous business calls
  • Active Listening

Work History

Enrollment and Billing Inidividual Specialist

Blue Cross and Blue Shield of Louisiana
Baton Rouge, LA
09.2023 - 10.2025
  • Assisted in maintaining Individual policy records
  • Processed changes to Medical, Dental and Vision policies
  • Processed Refunds and assisted with other accounting issues and processes
  • Effectively assessed and resolved problems or issues
  • Utilized Enterprise, Facets, SharePoint, Excel and Outlook

Mail Technician

Blue Cross And Blue Shield Of Louisiana
Baton Rouge, LA
02.2018 - 09.2023
  • Assisted Mail Intake department with sorting, merging and mailing insurance documents
  • Received and sorted returned mail daily
  • Obtained and updated mailing addresses for Groups and Subscribers taking into consideration required guidelines per line of business and type of policy
  • Assisted Supervisor and Document Specialist in updating and maintaining Utilization Review Accreditation Commission (URAC) document
  • Utilized Facets, Enterprise Workflow, Word, Excel, Access, IPD, Microsoft Dynamics CRM, SharePoint, Teams and Outlook
  • Effectively assessed, diagnosed and resolved problems or issues.

Enrollment and Billing Group Specialist

Blue Cross And Blue Shield Of Louisiana
Baton Rouge, LA
11.2017 - 02.2018
  • Processed Group Medical, Pharmacy, Dental, Vision and Life policies
  • Processed Benefit Changes
  • Utilized Facets, SharePoint, Word, Excel and Outlook
  • Effectively assessed, diagnosed and resolved problems or issues

Mail Technician

Blue Cross And Blue Shield Of Louisiana
Baton Rouge, LA
03.2015 - 11.2017
  • Assisted Mail intake department with sorting, merging and mailing insurance documents
  • Assisted Document Indexing Specialist
  • Worked to resolve returned mail issues by contacting Group Leaders to obtain updating mailing addresses
  • Given team leader position over mass mail out situation successfully strategizing and getting mail out in record time

Sourcing Analyst

CB&I (Formerly Shaw Sunland Fabricators)
Walker, LA
01.2012 - 05.2012
  • Purchased Consumables for various shops
  • Performed pricing analysis, corrected, reviewed and expedited Purchase Orders
  • Performed Monthly reconciliation of Expense Reports
  • Assisted Accounting Clerks by auditing, correcting and approving billing items

Administrative Assistant

Wilson Supply
Gonzales, LA
08.2003 - 01.2012
  • Assistant to 6 Inside Sales Representatives in Industrial Sales division
  • Efficiently processed Sales Orders, Purchase Orders, Transfers and Returns
  • Assisted Customers and Vendors in obtaining Mill Test Reports
  • Assisted Accounting Clerks by auditing and correcting billing issues
  • Managed filing system, entered data and completed other clerical tasks.
  • Proficient in Oracle, Word, Excel and Outlook
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Very analytical and detail-oriented
  • Accurate and efficient Typing and Data Entry

Education

Licensed Massage Therapist - Massage Therapy

Medical Training College
Baton Rouge, LA
12.2013

Office Occupations -

Ascension Technical College
Sorrento, LA
11.1991 - 11.1992

High School Diploma -

Ponchatoula High School
Ponchatoula, LA
05.1982

References

Amanda Lodge

Blue Cross and Blue Shield of Louisiana

225-454-0043

Renee Martin

Blue Cross and Blue Shield of Louisiana

225-241-4116

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Ronda Delhommer