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Ronda DiCamillo
Gilbert,AZ
Work Preference
Summary
Meticulous pharmacy technician known for leading quality assurance initiatives and maintaining compliance with regulatory standards. Expertise in inventory management and training new staff, ensuring optimal pharmacy operations.
Overview
32
32
years of professional experience
Work History
CPhT
Evernorth Care Group
Mesa, AZ
09.2020 - 12.2025
- Compounded and dispensed medications accurately following standard operating procedures.
- Assisted pharmacists in managing inventory, ensuring optimal stock levels of medications and supplies.
- Collaborated with healthcare professionals to resolve prescription issues and enhance patient care.
- Trained and mentored new pharmacy technicians on operational workflows and safety protocols.
- Led quality assurance initiatives to maintain compliance with regulatory standards and ensure accuracy in medication preparation.
- Managed medication dispensing processes to ensure accuracy and compliance with regulatory standards.
- Assisted in the development of standard operating procedures for pharmacy workflows.
- Led initiatives to improve safety protocols within pharmacy environment, ensuring adherence to best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
CPhT
Cigna
Mesa, AZ
10.1993 - 08.2020
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Managed medication dispensing processes to ensure accuracy and compliance with regulatory standards.
- Assisted in the development of standard operating procedures for pharmacy workflows.
- Provided exceptional patient support by addressing inquiries regarding medications and health services.
- Coordinated with healthcare professionals to streamline prescription processing and patient care initiatives.
Education
General Education - General Education
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ12-2021
Associate of Applied Science - Paralegal Studies
Lamson Junior College
Mesa, ArizonaPractical Nursing - Practical Nursing
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ02-2026
Associate of Arts - Arts Education
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ12-2021
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
- Team collaboration
- Multitasking and organization
- Supporting pharmacy operations
Timeline
CPhT
Evernorth Care Group
09.2020 - 12.2025
CPhT
Cigna
10.1993 - 08.2020
Associate of Applied Science - Paralegal Studies
Lamson Junior College
General Education - General Education
Maricopa Community Colleges, Chandler-Gilbert Community College
Practical Nursing - Practical Nursing
Maricopa Community Colleges, Gateway Community College
Associate of Arts - Arts Education
Maricopa Community Colleges, Chandler-Gilbert Community College