Ronda Loudermilk

The Behavioral Health Administrative Assistant will work as part of the leadership support team managing a wide range of administrative functions to improve the effectiveness and efficiency of the offices of the Behavioral Health Director and Program Manager for the Behavioral Health campus. The employee will organize multiple projects and tasks simultaneiously in a professional manner, always mainting a courteaous demeanor with both internal and external individuals.

• Coordinated client appointments and managed scheduling for counseling services.
• Maintained confidential client records and ensured compliance with privacy regulations.
• Assisted in the preparation of reports for counseling staff and administrative meetings.

• Monitored patients' blood pressure and heart rates throughout treadmill tests to ensure safety and assess cardiovascular response.
• Supervisor: Jody Taylor - (918)331-1141
• Conducted EKG tests to monitor patients' heart activity.
• Prepared patients for procedures by explaining EKG processes.
• Maintained EKG equipment to ensure proper functionality and safety.

• In August of 2001 I took another job opportunity in the cath lab as a senior support specialist. My primary job in the last 7 years is to verify insurance benefits for all cardiac patients who are needing testing and procedures, pre-authorize the tests/procedures giving detailed clinicals, including CPT codes and ICD-10 codes to the insurance companies for approvals. I still answer phones, fax reports to the Dr's offices, schedule cardiology tests/procedures, help transport patients to the floors if they are an inpatient or to their care if discharged home after their procedures.
• Supervisor: Judy Green - (918) 331-1141
• Provided technical support for staff and patients using various medical systems.
• Assisted in troubleshooting software issues to maintain operational efficiency.
• Collaborated with teams to implement new patient management tools and systems.

• From 1994 until 2001, I acted as a full-time admitting clerk by assisting pre-registered and registered patients having outpatient tests and procedures. Along with helping things run smoothly in the back, I also comforted and greeted nervous patients with a kindhearted welcome.
• Supervisor: Shelly Simms (deceased)

• My first four years at Jane Phillips I served as a part-time medical records transcription clerk answering phones, faxed reports to doctors and filed reports into patients charts.
• Supervisor: JoAnn Frisbee (deceased)