Ronda Phillips
Clinton,IA
Summary
Dynamic and service-oriented professional with proven organizational skills honed at Alverno. Expert in managing multi-line telephone operations and delivering exceptional customer relations. Recognized for maintaining a welcoming reception area and efficiently updating client records, ensuring a positive experience for all visitors. Committed to excellence in administrative support and communication.
Overview
4
4
years of professional experience
Work History
Receptionist
Alverno
Clinton
05.2019 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Associate - General
Clinton Community College
Clinton, IA05.1999
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Greeting and seating clients
- Administrative support
- Mail handling
- Multi-line telephone operation
- Document management
- Documentation and reporting
- Service-oriented mindset
Timeline
Receptionist
Alverno
05.2019 - 08.2023
Associate - General
Clinton Community College