Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ronda Schaffer

Clarion,IA

Summary

Dynamic professional with a proven track record, excelling in order processing and customer relationship management. Demonstrated expertise in managing feed budgets and maintaining meticulous records, ensuring compliance with FDA regulations. Recognized for exceptional attention to detail and effective time management, consistently delivering results that enhance operational efficiency.

Overview

32
32
years of professional experience

Work History

Customer Service/Accounting Assistant

Gold Eagle Cooperative
Eagle Grove, IA
05.1997 - 04.2025
  • Assisted customers at the office, on the phone, and via customer websites and email in placing their feed orders.
  • Processed accurately all incoming feed orders into the accounting/batching system for two feed mills daily.
  • Entered, proofed, and released all feed rations to be manufactured for customers, as they were forwarded in a timely manner.
  • Maintained all ration files.
  • Entered and processed information for new customers and delivery sites into the accounting/batching system.
  • Managed feed budgets for customers upon request.
  • Maintained the Veterinary Feed Directive (VFD) files for medicated feed that required such by the FDA.
  • Assisted company feed drivers with overages on the phone.
  • Purchased & inventoried office supplies.

HR Assistant

Umthun Trucking Company
Eagle Grove, Iowa
01.1993 - 04.1997
  • Assisted candidates with application processes by answering questions about application, performing background checks, processing employee benefits/insurance paperwork.
  • Responded to internal and external HR-related inquiries or requests.
  • Helped organized company-wide events and annual parties.
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.

Education

Associate of Arts - Business Education

Iowa Central Community College
Fort Dodge, IA
05-1995

High School Diploma -

Eagle Grove Community Schools
Eagle Grove, IA
05-1993

Skills

  • Order processing
  • Accounting software
  • Data entry
  • Customer relationship management
  • Time management
  • Attention to detail
  • Regulatory compliance
  • Effective communication

Affiliations

  • Enjoy cooking, flower gardening, walking, and traveling.

Timeline

Customer Service/Accounting Assistant

Gold Eagle Cooperative
05.1997 - 04.2025

HR Assistant

Umthun Trucking Company
01.1993 - 04.1997

Associate of Arts - Business Education

Iowa Central Community College

High School Diploma -

Eagle Grove Community Schools

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Ronda Schaffer