RONDELLE BETHEA
New York,NY
Summary
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality and standards for services, and evaluation of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Housekeeper
Lenox Hill Hospital
11.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Direct Support Professional
Delta T Group
03.2022 - Current
- Monitored progress and documented patient health status changes to keep care team updated
- Assisted patients adjusting to hospital procedures using highly structured settings
- Maintained clean, safe and well-organized patient environment
- Entrusted to handle confidential and sensitive situations in professional matter
- Developed rapport to create safe and trusting environment for care.
Personal Care Assistant
Edison
10.2021 - 02.2022
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments
- Scheduled and accompanied clients to medical appointments
- Monitored and assisted residents through individual service plans
- Conferred with supervisor to discuss patient condition and medical care
- Documented residents' mental status, sleep and eating patterns in medical record books
- Provided safe mobility support to help patients move around personal and public spaces.
Housekeeper
Exodus Transitional Community
11.2021 - 01.2022
- Keep storage areas and carts well-stocked, clean, and tidy
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
School Crossing Guard
NYPD, School Crossing Guard
03.2019 - 10.2021
- Direct or escort pedestrians across streets, stopping traffic, as necessary
- Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites
- Monitor traffic flow to locate safe gaps through which pedestrians can cross streets
- Communicate traffic and crossing rules and other information to students and adults
- Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals
- Heart to Heart HHC
Home Health Aide
Heart To Heart Home Care Agency
01.2018 - 01.2019
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Education
High School Diploma - undefined
Bread And Roses Integrated High School
06.2007
Skills
- Household Cleaning
- Physical Stamina
- Bedside Care
- Clear Communication
- Supportive Personality
- Personal Service
- Caring Companionship
- Critical Thinking
- Cleaning Bathrooms
- Front Desk Communications
- Work Orders
- Guest Safety
- Housekeeping
Timeline
Housekeeper
Lenox Hill Hospital
11.2022 - Current
Direct Support Professional
Delta T Group
03.2022 - Current
Housekeeper
Exodus Transitional Community
11.2021 - 01.2022
Personal Care Assistant
Edison
10.2021 - 02.2022
School Crossing Guard
NYPD, School Crossing Guard
03.2019 - 10.2021
Home Health Aide
Heart To Heart Home Care Agency
01.2018 - 01.2019
High School Diploma - undefined
Bread And Roses Integrated High School
Similar Profiles
Christian ContessaChristian Contessa
Registered Nurse at Lenox Hill HospitalRegistered Nurse at Lenox Hill Hospital
SHANNON GOLDRICKSHANNON GOLDRICK
Assistant Clinical Nurse Manager, Patient Care at Northwell Health - Lenox Hill HospitalAssistant Clinical Nurse Manager, Patient Care at Northwell Health - Lenox Hill Hospital
Cindy ClonanCindy Clonan
Staff Nurse, Emergency Department at Lenox Hill HospitalStaff Nurse, Emergency Department at Lenox Hill Hospital
Anastasia ClarkAnastasia Clark
Patient Care Associate at Lenox Hill HospitalPatient Care Associate at Lenox Hill Hospital
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)