Ronelle Wheeler
Seattle
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, as demonstrated at PCC Community Markets. Skilled in safe food handling and fostering team collaboration, I excel in creating positive customer experiences and maintaining high sanitation standards. Achieved significant sales increases by upselling and building loyal client relationships.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Food Preparation Worker
Juicy Cafe
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Packaged and stored food products following proper handling and preservation methods.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
Bottle Server
1st N Bell
08.2024 - Current
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Maintained a clean and organized table area for optimal customer satisfaction.
- Managed guest reservations efficiently, ensuring proper seating arrangements for VIP clients.
Overnight Assistant Manager
PCC Community Markets
03.2022 - Current
- Streamlined communication between day shift and overnight teams by regularly updating shared logs and attending daily handover meetings.
- Contributed to the successful launch of promotional campaigns by executing marketing strategies, overseeing visual merchandising, and training staff on product offerings.
- Assisted in hiring processes by screening potential candidates'' applications, interviewing prospects, and providing recommendations for suitable hires.
- Managed cash handling procedures during the night shift to maintain accuracy in financial transactions and prevent fraud or theft incidents.
- Maintained a safe and clean store environment for customers and employees by implementing safety protocols and sanitation standards.
- Developed collaborative relationships with cross-functional departments to improve store performance and achieve company-wide objectives.
Server
Tutta Bella Pizzeria
08.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Education
Associate Of Arts - Arts
Community College of Philadelphia
Philadelphia, PA06.2017
Skills
- Customer service
- Safe food handling
- Equipment sanitation
- Team collaboration
- Food service support
- Cleaning and sanitizing
- Customer engagement
Certification
- Alcohol Seller/Server License/Certification- State Liquor Control Board or equivalent authority.
Timeline
Bottle Server
1st N Bell
08.2024 - Current
Server
Tutta Bella Pizzeria
08.2022 - 03.2023
Overnight Assistant Manager
PCC Community Markets
03.2022 - Current
Food Preparation Worker
Juicy Cafe
Associate Of Arts - Arts
Community College of Philadelphia
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